November 2023 by Ray Tostevin
Great UPS drop off point for parcel. No fuss. V quick friendly service
January 2023 by Pete Shorney
Great Fancy dress shop. easy parking and great prices
October 2022 by Rob Devlin
Good shop for prank equipment
October 2022 by Billyjean Handley
Love the Mad HatterPerfect part stuff,fancy dress
October 2022 by Samantha Newell
Great experience, the team there were very helpful and friendly. Great prices too to rival Amazon or online. Highly recommend!
June 2022 by Ann Grace.
We waited for bunting for the jubilee and because we waited a long time the man running the shop gave me a bag of chocolate buttons for my children to eat really friendly happy and go out of their way for customers
January 2022 by Hayley Polat
what an amazing experience today going in to Mat Hatters the customer service was amazing, Me and my Mum have had such a laugh was such a great pleasure to do business
January 2022 by Stewart Bailey
The most crazy shop I've ever been in! Loads of costumes and things to see and play with! Always visit if we need fancy dress!!
November 2021 by Andrea Martin
Good place to go for anything fancy dress and a good Halloween shop too
November 2021 by d_j Barnes
Disgusting customer service. Will never shop here again! Owner is so rude and has no customer skills, as somebody who has worked in shops before I would never argue with a customer over returns. Brought a little girls outfit for a party on a Saturday afternoon for that night which unfortunately was too big, so she wore something else. Went to return the outfit the following day WITH A RECEIPT in the packaging clearly nothing wrong with the dress and refused a refund! He didn?t even look at the item to check it over or check the receipt just kept arguing ?we don?t do refunds? in an aggressive tone. As a young lady he was very intimidating. Also when buying the item nobody told us there was a no return policy (one small hidden sign does not count) as I busy mum with two children shopping in a busy shop this sign went unnoticed also there was nothing on the receipt to state this.
November 2021 by Andy Andrea Sealy Martin
Good place to go for anything fancy dress and a good Halloween shop too
November 2021 by Rich Mullins
Lovely friendly shop with good knowledge and alway willing to help
November 2021 by Matthew Gill
A great range of fancy dress and Halloween gear and accessories.
March 2021 by Jacqueline Marston
Brilliant shop. Saved the day for my son's lockdown birthday and VE day celebrations. Lots of choice for decorations and costumes for all sorts of occasions. Definitely recommend a visit.
September 2020 by Drew Cooper
Ordered an item and paid for next day delivery it has currently been 3 days I understand we are in exceptional circumstances but for me to pay that little extra because I needed it sooner and it not to arrive is a little disappointing I will keep this updated with what happens