December 2023 by Christine Burke
Reception was fantastic but couldn't cope with bookings ie moterbility
December 2023 by sam mildon
Sloppy. Contradictive and vague information given to the customer. Verbally told ten days, ran over- into over a month to replace passenger door, wing mirror, rear bumper, one rear light and address moderate panel damage. Estimated completion date changed multiple times. Even on the day of collection I was left hanging as to whether the work would be finished. A front bumper was ordered for no reason...then mysteriously re-ordered without explanation. Further delaying the wok. No straight answers. Little consideration to the inconvenience caused. Very little patience and sympathy afforded by reception staff when it really mattered to me. I felt as if the front desk were a wall between me and the workshop staff who could give the technically specific information I was deserved.
November 2023 by K W
I would highly recommend Yeovil Accident Repair Centre, they did an amazing job on my Astra!
October 2023 by Girmons Productions
Many thanks for repairing my red BMW.All the best.Matt
July 2023 by Derek Smith
Looked a very professional place. Receptionist was polite and friendly.Only slight gripe, no coffee machine in reception
May 2023 by alexine martin
Helpful and friendly staff. Couldn't do enough to make sure I was satisfied after a no-fault accident. Excellent work on my beautiful car. You wouldn't notice there had been any damage. Thank you all very much!
March 2023 by Jonathan Thomas
I work for a recovery company and while transporting a Tesla to Yeovil Accident repair I was held up in traffic, this meant I was going to miss the garage by about 15-20 minutes. I made a quick phone call and spoke to Sophia, explained the situation and with no hesitation she agreed to wait for me.I arrived and they couldn?t do enough to help, absolutely amazing service, thank you very much Yeovil Accident Repair.
March 2023 by Nigel Woodall
Great service from a friendly team who helped to make a bad day better. Susan in the front office took a lot of the hassle of dealing with the insurance company in the office and I found all the staff especially the manager to be super helpful.
October 2022 by Rob Josling
Unfortunately had to use this company for a scuff on my bumper, however, the repair and service couldn't have been better. From the very friendly staff who looked after me, to the quality courtesy car (via insurance of course) to the fantastic repair job, I couldn't be happier. I can only say thank you to the team here for doing such a great job during difficult times with supply chain and resourcing issues.Service: Body & Trim
March 2022 by Mark St Giles
Efficient, professional and prompt service. Carried out the repair at a reasonable price. Pick up and return service very useful too. Returned car valeted. Would recommend to anyone.Service: Body & Trim
January 2022 by Nick Parkes
I hit a gate post when turning and knocked the front bumper off. It looked very much like the end of our holiday before it had begun. However, not only did the team at Yeovil Accident and Repair fit us in immediately, they made a temporary but entirely safe and roadworthy repair to get us on our way in just ten minutes! The kind thoughtfulness and customer service was out of this world and is very rarely encountered these days. we had complete confidence in the competence and professionalism of the team and left expecting - and having - no problems at all for the rest of the journey both to and from our holiday destination. If they were nearer to where we live I would not hesitate to take the car back to them for any and all repair work. A great team that deserves all the certification and recommendations it receives.Service: Body & Trim
January 2022 by C G
Lovely staff but they are WAY overpriced. Quoted me x5 times more than other places for a simple scratch just requiring a sand and spray, no parts.If you have money to waste, I guess I would recommend because staff is great but last I will go to for an fairly priced repair...
January 2021 by Laura O'Sullivan
Yeovil Accident Repair have outstanding Customer Service. They went above and beyond to help us with the repair to the damage on our Tesla. I can't recommend this company highly enough, not only for a great customer experience but also the high quality of their workmanship. Very happy customer!Services: Tires
January 2021 by Benn Laidler
I took my Rally car onto them as a first as my normal preferred center was closed due to cv19. Suffice to say the service was fantastic and the result was even better, amazing quality of work which will now set me up for the show season. I now have a new preferred garage for all my respray needs . Thankyou.
