September 2023 by Andrew Hirst
Dropped into Barnsley branch this morning. Was attended to by Debra who not only squeezed me in and dealt professionally with my enquiry but sorted it all out there and then without me having to make another trip another day. First class service I would highly recommend.
September 2023 by Sunday Adewunmi
The aura in the banking hall is mouth watering.The attention given to us is top notch.Thank you Barclay, thank you Debra.The banking experience is awesome.
August 2023 by Mirja Karg
3 ladies on duty today, I had to pickup a large amount of cash. All 3 of them were trying their hardest to serve everybody as quick as possible. There was a long queue at times but they were very attentive and worked their way through it. It showed me that we NEED customer service and not just computers and machines to talk to.
August 2023 by Meral Tilki
Literally the worst customer service ever. All staff so laid back and not interested in helping. Had issues with Barclays since joining them. Finally switched and wouldn?t recommend it to any others who?s thinking to join.
August 2023 by GAZXSTAR H
Dreadful, no assistance
July 2023 by dale watts
Great customer service from all the staff which helped me getting my card reactivated after fraudulent activity happened to me so Great bank
May 2023 by Urte
What is the point of having a branch if it's hardly ever open?
February 2023 by Heather Shaw
If you are a business or private individual Barclays does not value your custom. I'm in the bank now waiting to do my Business Banking & the counter is completely closed down. There's a huge queue of people waiting to see the 2 members of staff who are working & no one is using the self service machines. Barclays: please realise that your customers come to branch to be served by a human - if we want automated we go online.
December 2022 by Lesley Shaw
Open 3 days a week?? What use is that to working people a bank that isn?t open on a weekend?? Covid is no longer a valid excuse!
August 2022 by Filip Waliszewski
Been there 3 times now on different days. Wasted money on parking just for useless cash machine that don't take deposits, and there's 2 of them next to each other. I don't mind you to get someone to fix that, I got bill to pay!!! Barclays = waste of time and money
August 2022 by Ann Mount9
Disgraceful called and automated service said 40 minutes wait. I held for over an hour. Should be renamed Barclays No Customer Service.
July 2022 by Emma Dawber
Why is this bank still closed most days. Not even open on a Saturday in a town centre.
June 2022 by cristian dumitrascu
Overall ok, ATM's outside to depozit are mostly not working.
May 2022 by Leon yould
As a window cleaner I get lots of coins and every few of months I bag them up n take to the bank. gone down today saturday to Barclays to be told no one available behind the desk n come bk monday which is usually close time I finish work.so had to take them to Halifax bank had no problem at all just going to stick with Halifax bank n close my Barclays account after 25 years just getting worst Barclays Bank.not interested in ya customers
April 2022 by John Andrew Hodgkinson
Just about does the job???????????? Pity Barclays have forgotten about face to face customer service. I have just been in to pay in some money/coins. Told sorry too much . No staff. Machine cannot cope with that amount. Take it to the post office.
