January 2024 by Molly Lee
I was really really happy with the service in the shop. The staff were really helpful and not pushy at all.The person who served me was very patient with me, explaining how my item was a popular item.I did buy the item with delivery and removal.I was offered next day delivery but I declined as I had to manage the space it was going into.The negative thing about Currys is their customer service.I wanted to query my delivery time the day before it was to arrive after being on the phone for over thirty minutes I gave up. I had not been able to speak to a real person just being told to press different numbers to go to different places and type in what I needed to know to an automated chat line not a real person. In the end I was getting really stressed so I put the phone down.Customer service needs to take a leaf out of the shop staff and provide the customer "service" .
December 2023 by Rebecca Wood
I had the pleasure of being helped and served by Georgina today. I was quite stressed in the run up to Christmas, and she instantly came to my aid. She was so friendly, kind, and helpful.I great example of good customer service, which is often hard to come across these days.Georgina is a credit to Currys!
December 2023 by Paul Kiley
Great place to visit for everything electrical. Very good staff and some decent deals to be had
December 2023 by Elegbede Michael
All the electronics you so desire can be found here. It's a place to go to
December 2023 by faith coates
Great experience in store very helpful staff. However I'm annoyed that I bought 2 tvs on different days and am having them delivered together but paying 2 delivery fees that aren't cheap. Why they can't combine is ridiculous. 5 stars for staff 1 for customer service delivery charges.
December 2023 by christophr thomson
Went in to by a laptop and was told to go home, create an account. Log in and have a text conversation with a robot... never happened. By the time I left, I'd bought it off amazon. I have always shopped here but NEVER AGAIN. They don't seem to care about good old customer service and not everyone uses computers. Soz about the rant but it Was a horrid experience.
December 2023 by John Land
Second Christmas in a row been let down by curry?s gave them benefit of doubt with stock issues on ps5 my sons only just came before Christmas Day even though I paid for next day delivery, this year I?ve ordered Xbox series x with plenty of time spare good job I have done as it?s been returned to curry?s apparently without even asking me, driver wouldn?t deliver it to my neighbour even though the curry?s salesman advised me to pick a neighbours address I trust, was sent back to dpd Morley who have sent it back to curry?s, now been emailed saying sorry you?ve decided to return your product to curry?s well review this issue and send a refund, I didn?t want a refund I wanted an Xbox series x with modern warfare 3, will be taking any further purchases elsewhere now as have been on the phone 3 times this week chasing up to just get fobbed off to a different department each time I ring and have to explain myself each time I get put on hold, ridiculous customer service.
December 2023 by PAUL SMITH
Ordered online for click and collect, I was passing the store so called in to see if it was possible to collect my order (1hr 30mins after money was taken) I was met be rude and very unhelpful staff who basically told me to buy another or leave and wait for an email which can take up to 6 hours after it lands on their system? which at the time would take it to closing time!How can something that has been payed for take that long to process. Shocking service won?t be using again.
December 2023 by Dawn A-K
I find stores this big a bit impersonal. But, if you need help and advice you can usually find someone to help. Large choice but not everything you may want to see in the flesh.
December 2023 by Ant Holmes
Went to buy a new TV, staff couldn't be less interested to help/advise busy looking at there phones. Still bought a TV but customer service is poor.
December 2023 by Shane Murphy (Murf)
Good every thing you want very professional & staff polite and helpful
November 2023 by Darren Naylor
Roken ninja...straight swap....no nonsense....customer service done really well.
October 2023 by Julie Varty
Very helpful lady found me a fridge freezer exactly what I was looking for thankyou will shop again highly recommend
October 2023 by Stephen
Bought a cheap tv ,ordered on line in the morning and picked up same day all good.
October 2023 by John Hammersley
It's easy to spend a lot of money here. Luke was really good at sorting the admin out for a change of mind upgrade. Thanks Luke.
