January 2024 by Claudine Vairy
Staff were polite and friendly but clearly over worked , not enough staff to meet walk in customers and delivery service and pick up demand . So be prepared to wait for your sub .
November 2023 by Paul Webster
Was at the Stairlift, Barnsley branch at lunchtime and there was only one member of staff serving in store customers. The only other staff member present concentrate solely on phone/internet orders. From being near the front of the queue waiting to be served it took around 40 minutes to be served with the server both making sandwiches and taking payment. The actual sandwich when it arrived was possibly the poorest I have had at any subway.On leaving the queue was to the doorway with the same sole member of staff serving. It will be a while before I Grace subways with my custom again, and then it will be at a different branch. I feel sorry for the people on lunch breaks from work no doubt they were many of them late back.
October 2023 by vicky parkin
Rude staff... not even looked at what to choice before rudly asking what I wanted...Food tasted as poor as it looked.
July 2023 by Stefanya Nogueira
Very rude girl working there today 22th june 6pm , she refused to do my order she said I?ll need to wait 25 min even it was only me and other costumer paying already, even I waited 10min and she ignored me completely, it is better close than have a disgusting staff like
July 2023 by Lizzie Palmer
Not for vegetarians. They touch the meat products to put on the sandwiches and then with the same gloves on they then touch the vegetables. This contaminates all the vegetables with meat fats.
April 2023 by Carys Dunn
Came in wanting a tuna sandwich to which she said they had no tuna unless they made some more, which they then refused to do. This meant i left with no sandwich. Me and my friend then asked for two cookies (one chocolate chunk and one double chocolate) to which the worker then came back with two bags of three packs of each and scanned them straight away so we had to pay for them. i am not happy.
April 2023 by Farley M
4 staff members. 1 in the back 3 out front.Only one customer in the entire shop being served and myself waiting behind.One guy, probably new, making a sandwich slowly and struggling with knowing the toppings to put on, one guy at the salad bar watching him make the sandwich.One girl at the till watching them. One it the back leaning against the wall looking out into the store.Waited 5 minutes, not a word said to me about what I might want, or maybe get the bread out to help the one guy actually doing anything, just left.
April 2023 by Faith Wrigley
firstly there was no tuna for my friend, service was extremely slow and i asked for a pack of a variety of cookies and she came out with two bags when that?s not what i wanted. it also smells in here a lotParking: i parked up
April 2023 by Google user
4 staff members. 1 in the back 3 out front.\\n\\nOnly one customer in the entire shop being served and myself waiting behind.\\n\\nOne guy, probably new, making a sandwich slowly and struggling with knowing the toppings to put on, one guy at the salad bar watching him make the sandwich.\\n\\nOne girl at the till watching them. One it the back leaning against the wall looking out into the store.\\n\\nWaited 5 minutes, not a word said to me about what I might want, or maybe get the bread out to help the one guy actually doing anything, just left.
April 2023 by Che Finnerty
I'm not sure to the extent that subway monitor staff training. However, me and my partner called in about 7:30pm to grab a sandwich each, there were two members of staff in the store at the time (20th march). One being a young woman and one being a young male, the male was clearly learning his new job role, and being 'taught' by the lady working alongside him. We were initially greeted by the young lad and made to feel welcome, this quickly changed as the other member of staff just watched him serving us with a stern face. She made the entire visit uncomfortable, picking up on each tiny innocent mistake and clearly making us and him feel uncomfortable and awkward. She had no name badge on but if I were her employer I would not have her working there, horrible customer service and not in anyway capable of teaching another how to do their job.To the lad who served us you deserve a pat on the back, 5 star service considering he had clearly just started.I really hope he says something to someone higher up as the way he was being treated was disgusting. He made a good sandwich and was really friendly. The complete opposite of his colleague.Subway please investigate this and give that lad a payrise, sad to see things like this still happening.
January 2023 by Steve Harries
This would be zero stars if that were possible. Food never arrived. Staff refused to provide any assistance or refund.
January 2023 by Gavin Griffin
Not always a Subway fan, but the staff were great with us and all the food was top notch!Kid-friendliness: Our boy's 2, and was a bit of a pain at times, on our visit. He poured some of his drink on the floor, at one point. I immediately tried to deal with it, but a staff member insisted she sort it, without making a fuss
December 2022 by Shaun Chappell
I love subway its a nice place to get a sandwich that actually fulls you up
August 2022 by Holly
Went in for a quick lunch today. Food was fantastic and the service didn't disappoint. We were served by Brandon ( think thats the correct name) what a lovely friendly jolly member of your team, definitely an asset to Subway.
August 2022 by Craig Simpson
If I could give them less than one star I would! Though the majority of my visit was dreadful not all of it was a drag, upon entering the establishment I was greeted by 2 lovely members of staff I believe their names were Jake and Tiana both lovely to talk to very informative when I was unsure of what to order, thought this was the highlight of my visit, the pleasant encounter was soon brought down when another staff member with an entitled attitude stepped behind the counter. The attitude that radiated from this young lady was appalling couldn?t believe that language I was hearing very unprofessional and put me off visiting this establishment again I believe the young ladies name was billie, I hope this review teaches the young lady a lesson in manners!
