January 2024 by Motownkat
Pleasant staff but I didn't get all the information I requested initially.
August 2023 by Melanie Cowley-booker
Needed currency putting on hays card and cash (zloty)All done for me stress free. Thank you.
October 2022 by martin mcgann
We've never used Hays before but we certainly will from now on.They take care of everything.boarding passes printed off and all the information you require supplied.Great staff also
October 2022 by Marisa Thompson
We've booked our last few holiday through hays in Doncaster but this time was a joke,they booked us a holiday but didn't tell us the reviews was really bad,it was getting closer to our holiday and we hadn't even got a phone call to take our passports in so we just went in to hays,then they said we will ring you to come in for the rest of your stuff but still didn't receive a call again,then they said we have 23kg of luggage and we didn't check as you trust what they say,got to the airport and was over,so when we go to the hotel we phoned hays for them to say it's nothing to do with us now your there,really not happy and won't be booking through them again.
October 2022 by john mcnamara
Incredibly poor. Went into Doncaster to talk to a 'professional' to plan travel arrangements. The 'expert' barely looked up from her data entry to respond to our questions with "you should look online". Decided at that point to leave and book through Bar Head travel who were excellent.
October 2022 by Janet Elliott
Hannah on hays travel doncaster has been exceptional in helping us book our holidays and has always found us a good price.Will definitely be calling on her for our next holiday.A big thank you to Hannah
September 2022 by Oni Daniela
Indeed you are a great and perfect manager for proving that binary and crypto investment is highly
profitable. I made a deposit of $1,500 and she traded on my account and behold I'm profit loaded, I'm
so happy and I will always testify about her.. Thank you Mrs MORRIS BERTHA Contact ??
email:
[email protected]
WhatsApp : +1 (207) 810-8314
August 2022 by Amanda Kitchin
Disgusting company should be shut down, will never ever book again with Hays nothing but liar's
July 2022 by Nadine Poulston
Customer service diabolical, No one seemed to know what they were talking about. I gave passport details numerous times , only to be told they have to ask for it each time due to GDPR. When I called into the branch a agent found all my details including passport details scribbled down on a piece of paper stuffed in a desk draw. Why was the GDPR policy not adhered to by there own staff. I was told something different by each agent in the Doncaster branch , when I questioned this , I was told by another agent the staff are new and only just been trained up. If this is the case surely all your staff including NEW staff should be all quoting and adhering to the same policies, not stating ?I don?t know? . When on holiday in Bulgaria my transfer did not turn upat the hotel and the emergency number which was on my transfer letter given to me by Hays travel did not even exist, and the hotel manager kindly organised a private transfer. when I called into the branch after the holiday to state my concerns the branch manager said? yeah we have had other people complian about this in the past , .why was this not acted upon the first time ?. I will never travel with hays again . From start to finish appalling customer service.
June 2022 by karen wilson
called into branch today for holiday quote was being served then the lady answered her phone it was as if we weren't there was more interested in getting some body a flight to Vegas to me total ignorance will go else were to book holiday were staff have time to speak to customer and not ignorant
March 2021 by Vikki Webster
Always friendly and helpful done a lot of chopping and changing on holidays mainly due to covid don't know how they have put up with me to be honest kirsty has been so patient with me ??
March 2021 by Masked Nemesis
Don't bother booking with these.. In a nutshell hays is a decent company and a brilliant holiday provider but its some of the staffs attitude that's put me off... Couple of the staff are really helpful at this branch Joe and tara being absolutely superb and professional as they actually had knowledge and knew what they were talking about, but yet most of them including the manager have a chip on thier shoulder everytime you I asked or had a query about something I'd have been better off dealing with a child throwing a tantrum at a toy shop! And also constantly denying doing something then going back on there word! I made them aware that I was documenting my experience the attitude slightly changed but still responding arrogantly and lack of knowledge is quite shocking but this would normally change after some calls back and forth between the branch and head office.. Better option would be to bang your own head against a brick wall... Also stay clear from the independent holiday reps too one of them being Jane thistlewhite... She don't like opinions or issues because she ends up blocking you on social media which is really LOL! It's sad and without a doubt that this virus has a caused a bit of uncertainty but its not our fault and please stop using the excuse "working from home" to delay answers! Trust me iv been outdoors working in this pandemic all the way through like the rest still moving this economy! So you all should be blessed for getting to work from home..
March 2021 by Kenny Bainbridge
Very good friendly staff .would not use any one else
September 2020 by Karen Mckie
Third year in a row we have used Hayes. Wouldn't use anyone else. Highly recommend
September 2020 by Philonena Brogan
Brilliant best experience ever booking a holiday
