November 2023 by Mohammad reza ?Mo? Aleyasin
They don?t treat me well as an immigrant
December 2022 by Cathrine Hawes
Went to open an account for my husband who isn't well. We were 15 mins late arriving, as we hadn't taken into account parking difficulties. The lady we were due to see had moved on to her next appointment but kindly arranged to see us after. We went for a coffee and returned to the bank. A downstairs room had been arranged as my husband couldn't manage the stairs.Everything was explained very clearly to us and the account was opened successfully, with clear instructions on what was to happen next. I would recommend this bank to anyone They dealt with my husbands illness in a kind and considerate manner without being condescending An easy 5 stars for this appointment
December 2022 by Catalin Nicoara
I had some questions regarding my credit card I went to the branch and the lady inside told me that "we are not dealing with credit cards and that I have to ring the number from the Lloyds app to get more informations."It's not the lady's fault it's just the Lloyds way of sorting problems out.
August 2022 by Florenda Ababa
Went to this branch to submit my documents for account opening. Had to wait 40mins to be entertained and ended up not able to open one because the proof of adress that I had was not enough. Need to improve their customer service. Should not let anyone inside their bank to wait almost an hour. Really disappointed.
July 2021 by Debbie Ucar
Had a telephone appointment she was terrible normally they are a great service .?
July 2020 by L
Always friendly and lovely staff everytime I go in!
October 2016 by Richard Wiley
This is shown as a Lloyds bank on maps but is actually a TSB. There are plenty of self serve terminals inside which were free but I queued for a cashier and it seemed to take a while. I think this was due to the complexity of the people they were dealing with and no fault of the staff. It was interesting to see that they had umbrellas you could borrow if it was raining and they asked you to bring them back when you had finished with them. I wonder how many of those they lose.
