July 2023 by Andrew C
Nando's is always a safe bet... right? Well no, not in this instance. Went out for a meal with my wife and son. Ordered a sharing platter with 4 sides and some kind of veggie wra, garlic bread and corn in the cob for my son. The ordered wrap was plain which he wanted as he does not like spice. After waiting perhaps 30-40 minutes the food eventually came out. The chips were cold and the coleslaw identified as corn on the cob. Portions were tiny but apparently this is now a thing at Nando's. The plain wrap came with some kind of spicy sauce, so not plain resulting in it being spat out and not eaten. Eating was made difficult by the complete absence of cutlery. Eventually I had to go and find someone to get some, perhaps 20 minutes after food arrived. It's hard to eat mash potato and saucy chicken with just your fingers. Glasses for drinks arrived nice and warm presumably having just come out of the dishwasher. This all cost just under £50 (1 cider and 1 Fanta plus a tao water as the app wouldn't let us order still water) which is a little steep for what is essentially fast food but will ultimately saves us money through not bothering with Nando's again. Previous experience with Nando's in other locations have been fine. Perhaps it was a bad night for them but it also was a disappointing meal for us.
July 2023 by TammyB858
First time we have eaten in here. I wanted to go because of the new feta red pepper did and sharing loaded fries! And OMG how delicious! Please do not take these off the menu they are BEAUTIFUL. There was a lovely lady who asked me to leave a review when i get the email as they were having a bit of a fun contest to see who could get them most. Sadly i have forgotten her name but she was great fun and a credit to your restaurant so i hope she won. We will definitely return the atmosphere was great and it was busy which i love as it makes the food better i think so thank you we will see u again soon xx
July 2023 by beabeabun
Food was absolutely amazing. The service by Brandon was 1st class! He was amazing and so attentive! Will definitely be going back! Thank you!
July 2023 by Ben Bradley
Went at tea time. With my girlfriend stood at the door for ages waiting for a table. Waited ages for food as I watched all the children staff on their phones talking in the kitchen. No ice hardly any sauce selection dirty cutlery only good thing was the food Atleast they done something right won?t be going back to this Nando?s shame
July 2023 by Sunny Singh
Had a lovely evening at usual but today Brandon and jarna went above and beyond.Thank youSunny
July 2023 by Graham McNally
I have not been for years, after a disappointing experience at another restaurant, but we had a child-free day and made the most of it with a visit.We were early for lunch, being the second ones in, but greeted quickly by a member of staff who was friendly, professional and got the balance right with his helpful and attentive manner.This meant we could focus on us with minimal interruption and then the food came.We shared a starter and then I had the chickpea veggie burger. Nothing about the food disappointed and I would definitely have it again. Thank you for changing my mind about Nandos ?
July 2023 by Amelia Waterhouse
A great experience on a Thursday evening. Although Nando?s was busy, the staff had time to talk through recommendations provide a good service and be polite and helpful throughout. Feel that people are so quick to jump online and leave a negative review but this Nando?s is genuinely fab. Thankyou for making a quick takeaway on a weekday super easy and thanks to Simon and the team for being lovely and helpful. Would recommend the chickpea pitta and a side of halloumi to anyone veggie, definitely a great recommendation !Vegetarian options: A wide range and staff are happy to give recommendations
July 2023 by Jason Sutton
Food was nice had a sharing full chicken with BBQ garlic sweet sauce would recommend. Staff friendly kids enjoyed it tooKid-friendliness: Kids menu was good choice and price
July 2023 by Ava Docherty
Disappointment to say the least. Ordered our food via the app it turned up 1 min later yet wrong? took 4 attempts to actually get our food with no apology. After finally received our food, the chicken was not seasoned, the mash hard, the broccoli cold, and a thick black hair in the coleslaw! If all this wasn?t enough my 11 month old child wasn?t the most pleased as her ?plain-ish? chicken had more seasoning then my medium chicken. Her poor face went bright red it and caused a lot of tears. Can?t say i?m in a rush to come back, especially seen as the staff were rude and didn?t even seem to care our meal was awful. Chips was alright though.
July 2023 by Erik Van dam
Great food and really friendly and helpfull staff. Parking free and nearby.Great place for kids and everybody elseVegetarian options: AvailableKid-friendliness: Verry friendlyParking: Rigth in front of the restaurant
July 2023 by Liam Millar
Good service overall, was busy and had to wait 20mins for a table. Very nice food
July 2023 by The Dan
The staff were very helpful, the food was great and one of the members of staff went above and beyond their role to help us out.
June 2023 by Jimmy Lawrence
'Loaded' chips were just chips with peri salt , dried out chicken and cheese,no sauces no spring onions, just lifeless sad looking dish tbh.Chicken was relatively dry,garlic bread slightly soggy,rice sticking together.Customer service just horrendous took about 20 minutes to ask us if everything was OK at which point we just wanted to finish to get out of there so didn't even go to the hassle of telling them as we just wanted to leave.Very very very disappointing for a nandos.
June 2023 by Steve Hinds
Ordered to collect via Nandos app, it informed me to collect at 11.50am, I arrived at 11.45am. Having never collected before I went up to the till near the kitchen where you pay when eating inside. The girls in the kitchen who could clearly see standing there ignored me, I was waiting over 5 mins before someone came up to me (the restaurant only had 4 tables with people eating) she said am I collecting, i said yes, she then told me I needed to wait next to the front door so I went there. There was another girl filling some bags for other orders, I waited, she kept looking at me but never said anything ?When the time got to 12pm I said to her my collection was due at 11.50am? She said she'd check with the kitchen, she went and came back and said the chicken wings I'd ordered were still cooking ??? I eventually got my order at 12.10pm, no apologies or anything. Won't be ordering from there again that's for sure ?
June 2023 by Google user
Ordered to collect via Nandos app, it informed me to collect at 11.50am, I arrived at 11.45am. Having never collected before I went up to the till near the kitchen where you pay when eating inside. The girls in the kitchen who could clearly see standing there ignored me, I was waiting over 5 mins before someone came up to me (the restaurant only had 4 tables with people eating) she said am I collecting, i said yes, she then told me I needed to wait next to the front door so I went there. There was another girl filling some bags for other orders, I waited, she kept looking at me but never said anything ?\\nWhen the time got to 12pm I said to her my collection was due at 11.50am? She said she'd check with the kitchen, she went and came back and said the chicken wings I'd ordered were still cooking ?\\u200d? I eventually got my order at 12.10pm, no apologies or anything. Won't be ordering from there again that's for sure ?
