March 2024 by Janice Riseley
Nice staff. Jacuzzi which is one or the main reasons I go is out of action more often than not. No one seems to care get fobbed off when you ask. Always hearing members complaining that no one does anything. Shame as could be a good gym. Heard a new facility opening up in the area. Can?t be any worse .
March 2024 by Mark Maceachen
I've used a few Nuffields across the country, travelling for work, I would say this is one of the poorer ones.The equipment is showing its age and not as up to date as others I've seen. It's also quite small so peak times after work it's hard to get on anything, also the variation of machines is quite lacking. For your money you'd be best off joining elsewhere.
February 2024 by Dean Kerry
Lack of a decent range of free weight and assisted machines. Equipment is outdated and when broken takes weeks to be repaired. Cable machines being moved to other Nuffield gym sites and replacements not ordered due to out of stock from suppliers. Out of 13 treadmills in January, 6 have been broken all month with no signs of repairs scheduled. Whole place is in need of new management and bigger investment from the Nuffield Group. Do yourself a favour and take your money elsewhere.
February 2024 by Aneta Szostka
I would like to warn all customers and make them aware about the practices Nuffield Health. When they changing membership price, they sending an email 1st of the month that the price will change from 1st of the next month. If you are unable to pay more you have to send an email with your notice exactly 1st this means in the same day. If you are late for example you send an email 2nd(next day), your notice will be processed but for full calendar month ( from 2nd to 2nd). Obviously they already charged you 1st for the current month, so now you have to pay for your notice next month higher price ( they will change you 1st next month), which you refused to pay. If you cancel direct debit (which I did as my budget is limited) they will cancel your membership immediately, so you are unable to go to the gym or other facilities even though you paid for the full month. Very clever! Congratulations!
February 2024 by V A
Something is broken all the time! "Jacuzzi" is closed again!
February 2024 by Sameer Khan
An amazing gymWonderful staff ( I wish I knew the names)Special thanks to the girl who gave me free pass as an NHS worker and also to the manager to helped me sign the contract. XX
January 2024 by Anne Convey
The spa pool wasn't working once more.
December 2023 by Steve Rogers
Poorly run, and most things are out of order.The pool has been closed more than it?s been open this last year! The water fountain upstairs on the gym floor has been out of order for months. The gym equipment is outdated and needs updating. Only one squat rack which in this day an age is appalling! The sauna is broken and the steam room is out of use still!The social media account is ran by children and is unprofessional for what the Gym should be aspiring to. Everything about this place is does not shout out as a top health and wellbeing Gym! Save your money and go somewhere else.
December 2023 by Peter Allott
Today MY friend visited for the 5 time on a hussle pass and was refused entry because he didn't have photo id because he can't drive due to health reasons and choose not to go abroad. To me this is discrimination again him he has said in the passed that the facilities are dated and old but it help him relax. Thank you to the young lad who looked after him sadly the manager couldn't give a stuff and just ignore him with out even trying to help.
July 2023 by Peter Mi?átek
Facilities in this venue are not matching the price for the membership. Most of them are constantly out of order and my biggest concern is very poor level of hygiene. For example showers - the shower heads are blocked by limescale, you will be lucky to find one cubicle where you not afraid to walk in. One of the worst gyms in Yorkshire.
July 2023 by L M
Nuffield Doncaster is in a poor state of repair...check out the photos. ?Air conditioning is often not switched on so gym floor is very unpleasant to train due to humidity. Often the studio has to have fire exits open for fresh air.The roof over the pool has recently partly collapsed, sending plaster into the water, leaving the pool, sauna, and steam area closed for weeks.Photos show the poor state of the gym which used to be the premium gym in Doncaster.It appears not to have been correctly invested in for a longtime leaving this gym far behind and the photos show it.JD gym as a comparison is half the price but is significantly better maintained and has everything minus a pool/steamThe carpark at Nuffield is big but used wrongly by surrounding business whos staff park up and walk out, parking their cars all day. This leaves little space during busier times.Once my contract is up I'll be moving gyms...So very sad to see the demise of this once superb gym/health facility.
July 2023 by Kate G
Bait and switch scam running, avoid. Been with them a few months showers and pool out of order constantly. Tried to speak to them and they ignore emails. Trying to force me to pay for a year despite this being against uk consumer law, they are unable to provide the service we contracted on but still want me to pay for it. Avoid.
July 2023 by Sheree P
Bait and switch scam running, avoid. Been with them a few months showers and pool out of order constantly. Tried to speak to them and they ignore emails. Trying to force me to pay for a year despite this being against uk consumer law, they are unable to provide the service we contracted on but still want me to pay for it. Avoid.
July 2023 by Lynne Walker
I want to let everyone know about the bad service currently being given by Nuffield health/gym, Doncaster. Members are currently paying £46 per month (off peak prices). As a member, I only use the club to access the swimming pool. During the past month or more, I believe that the swimming pool has been unavailable more times than it?s been available. When the swimming pool has been in use, the boilers haven?t been working, which means that you can?t have a hot shower. I, for one, can?t use cold showers - I can?t get my breath in a cold shower.And yet despite this, we are still expected to pay our £46 membership fee.Despite the lack of service, there has never been any mention of refunds to members.I realise that maintenance issues can?t be helped however, members are paying for a service which they are not receiving. Disgraceful.I?m complaining to the management so, I?ll await the outcome but, not at all good customer service.Update 7th July 2023Despite being told by Clare, the Manager, two weeks ago, to await an outcome following my complaint about lack of swimming facilities and my request for a refund, I haven?t had a response. Not at all good customer service!I?ve now cancelled my subscription but, I?ve still had to pay my fee to give a month?s notice, despite the fact that, come 17th July, the swimming pool will be out of action again and I can?t use the facility that I?m paying for. Disgraceful!!I have now been told that there won?t be any recompense for the swimming pool facilities being unavailable because there are other facilities available. This is despite the fact that I don?t use any other facilities.I don?t recommend people join Nuffield gym at Doncaster. At least with DCLT, if one swimming pool is out of action, there are always others at other locations.
July 2023 by Fran Fran
Absolutely disgusting service. Made a complaint. Asked for their senior. No one contacted me. Still waiting a response but they still want my money. Absolute mockery. Avoid. Also commented on their Instagram and they blocked me so other non assuming members can?t see how bad they treat people