July 2023 by Katie Robinson
Very disappointing in store today having gone in to get my daughters sentimal broken bracelet fixed. Conflicting information within store and pandora website. The girl did not have any knowledge about the product repairs service. Telling me it would be better to purchase a new bracelet.I regularly visit this store and have previously not had any issues however today my time was wasted and I shall now have to go to different store.
July 2023 by patricia richards
Lovely jewellery and very friendly staff
April 2023 by Ian Moore
Nice and pleasant staff no hard sell.
April 2023 by amy hinchliff
Called in yesterday to chose a mother?s day gift. Had to queue a while as they were very busy which was to be expected, lady who was greeting customers (sorry didn?t catch her name) was lovely and came over and had a chat with us while we waited to be served. Elisha who served us was fantastic. She was very patient with me while I kept changing my mind from wanting a thumb ring to earrings then to a different ring. She helped me in making my decision and although they were very busy she didn?t make me feel rushed at all. She was very kind and professional. Thankyou!
February 2023 by Lisa Cook
Thank you to Bev for helping me today. Bev listened and then made very helpful suggestions of what to buy, not sale patter, just genuinely helped to find the most suitable item for my gift?
February 2023 by Katie Edwards
Great Store with lovely friendly staff! So attentive & helpful! Will definitely return ?
January 2023 by ????????? (Deaf Viking)
The lady was fantastic help today helped me with correct fitment for a secret present for my wife and so kind of her gave a Christmas discount too ? ?????
January 2023 by Catherine Ross
Had to wait a while before I could see what was available but excellent service and very friendly staff
December 2022 by DERPINTOTHEUNKNOWN
The lady was fantastic help today helped me with correct fitment for a secret present for my wife and so kind of her gave a Christmas discount too ? ?????
December 2022 by Paul Dyson
My wife wanted to return a ring she had purchased in February this year (still under warranty, with receipt) because a stone had fallen out. The member of staff was most unhelpful, firstly blaming my wife for the stone falling out because she wasn't cleaning it regularly, then said she would have to return it after Christmas for it to be assessed as the place handling this was too busy. No replacement was offered and my wife left feeling very disappointed. A quick phone call to the Pandora shop at White Rose centre Leeds (where she bought it from) and a replacement was offered immediately once my wife confirmed she'd got the receipt. What a difference between two shops. Doncaster is our nearest store but shouldn't make a difference
December 2022 by Alaosis
Went to pick up my mother's birthday present after ordering it online. It even came wrapped up, despite online saying there were no giftwrap options. The staff were kind and helpful. My mum loves her pandora charms
December 2022 by harry pikelet
Queud out of the door. Surprised more customers don't take advantage of click and collect in store. Still it's Christmas so very busy at peak times
December 2022 by Shane Middleton
The service is slow, 2 people serving customers and 1 just pottering about trying to look busy, avoid if possible
December 2022 by Jenny Mimms
Best to click and collect this time of year. Something quicker
July 2022 by Maxine Moran
Been today, for a new bracelet and charms, lady who served me couldn't have been more helpful, lovely shop.
