October 2023 by John Bennie
Great experience, thorough eye test and lovely staff. Very helpful and patient staff. I wanted to buy one pair of glasses and have new lenses in my existing pair but they wanted £70 just to fit the lenses plus the cost of new ones. Hence only 4 stars
October 2023 by Mark Burton
A very thorough exam and also very professional. All the staff where friendly and everything was explained in a way even I could understand. Thank you and looking forward to my new glasses.
October 2023 by Ian Day
Nice pleasant friendly staff and top opticians and the irish lady carnt do enuff for yer quick turn around with new prescriptions on glasses thank you ian day.
October 2023 by Michael Hurst
Absolute quality. First time I used them after a recommendation. Safe to say I shall be using them from now on.
August 2023 by Sarah Bittles-Kincaid
Great team at Parkgate Vision express. Friendly and personable. Thanks to Tony and Andrew and all reception staff ?
August 2023 by kerry skelton
I visited this store to have my eye checked on the 28th August the staff were helpful and very friendly , I was greeted as soon as I entered the branch and my pre test was completed straight away and I was taken in for my test, the optometrist was helpful and friendly and once my test was completed he directed me to the frame section where a another helpful member of staff helped me with the frames, the gentleman that fitted me for the Frames I had chosen was also very helpful and friendly overall a very good experience looking forward to my new glasses arriving, thanks to all the staff
June 2023 by Nicola Brookes
Always have great customer service. They are welcoming, friendly and professional.Shane they have come out of the work safety glasses program ad I would have preferred to get that done with them instead of having to go else where but again they were helpful in printing me off a copy of my prescription to give to the other opticians.Wouldn't go anywhere else for my eye test and glasses/contacts.Thankyou
June 2023 by Jamie Kennedy
Very pleased with the advice given to me and the time spent explaining how my new lenses work. Also the 100 days return is perfect .Thank you Rachel and TonyBoth brilliant
June 2023 by Lizzie Dripping
When my glasses, which were less than a year old, broke, they sorted me a new pair out promptly. New ones were ready for collection in 2 days, no charge. Can?t complain about that. Hope the new frames last a little longer.
June 2023 by Paul Kozlowski
I visited your rotherham store to find my first two pairs of glasses. Where do I start? What words do I use?. I'll start with giving credit where credit is due, namely the lady who dealt with me, rachel this lady is an absolute asset to your establishment. She made me feel valued and like I had been going to your store for years. Its a rare quality to have but she has it. As for the words efficient,professional,honest and above all caring and welcoming. Bravo to you guys. Long may you keep going so I don't have to go anywhere else for glasses. Thankyou???
May 2023 by Janice Beesley
Been today for the very first time and I was very impressed with the service I received. From the front of house, to the lady who completed my pre-test checks, the Optician and to the gentleman that has arranged my glasses to be prepared. Throughly recommended and will definitely be using this store on the future. Thank you.
May 2023 by Roger Lund
Wow !!! .... I was advised and recommended to try Vision Express . I,m so glad I did . From the initial visit right through to collecting my glasses the staff were amazing and really customer focused spending time talking to me and giving me really good advice on how to get used to wearing my new glasses , being varifocals . Thanks guy's , keep up the good work and thankyou again for your professional service ..
May 2023 by Dennis Caudwell
The staff Tony / Mel and all the girls are first class and very helpful doing a professional job with eye care Dennis /Ann
April 2023 by glenn thompson
As always first class service, a very warm welcome from all the staff, excellent all round experience
April 2023 by Sheila Bromwich
When I was finally called in for my eye tests, at The Arcade, Meadowhall, the optician was great, helping me to settle down and explaining the tests as he went through them. However, I was kept waiting over half an hour, after my appointment time, and I suffer from acute anxiety, which heightened as time went on, and so the experience as a whole was not good for me. I have now transferred to Rotherham where the staff were really patient in helping me to select a new frame for transition lenses, which I'm very excitedly awaiting!
