January 2024 by Chris Hunter
Interesting waiting system. Lots of staff doing nothing yet you wait !!!
October 2023 by Nigel g
Not enough front line staff available to deal with people. Been having a problem with a transfer of money for two weeks now and still no outcome. Unable to give answers to why.ABSOLUTE RUBBISH AT THE MOMENT.
September 2023 by stephen bierton
Not very good ,the list is endless probably the worst is trying to speak to a person.
August 2023 by Eddie Fast
Tuesday 8th August, the vranch was closed, also closed previous day, notice on wondow said it was temporary and to use nearest branch in either Barnsley or Doncaster... Yeh just a short walk then!!Only one cash machine working, Rotherham is a ghost town anyway, looks like 5his branch is headed towards closure too.
April 2023 by Carley NG
I have a business account here. Our business needs £1 coins. The first time I came to pick up the coins, they said we didn?t have coins. I gave my business account. I also said that you don?t want to go in, and then the staff went in to get them £500 for a bag.The second time I came, I got it very smoothly.The third time I came to get coins, there was only one staff member at the counter, Meris, who was very nice. I told her that I wanted £1 coins, and she said that there were no coins and told me to go to the post office to get coins. I was a little disappointed. I don?t believe that a bank has no coins.
August 2022 by Dennis Hardwick
No wait at the counter, pleasant staff, bright and clean bank.Sadly Rotherham town centre is still in decline and I am concerned how long Santander and other banks will stick things out in Rotherham.
March 2022 by Andy Webster
DO NOT USE THIS BANK. The bank is atrocious at answering the phone, making online transactions where they make you feel like a criminal and the attitude from the call centre staff is disgraceful. My advice, stay well clear.
July 2021 by Michael Wilkinson
Could do with longer opening hours, to suit people who work. However I accept it's difficult at the time. Special mention to the guy at the door who organises entry, he is doing a great job in difficult circumstances.
July 2021 by Jill Shirt
Could you amend your opening time information. It is giving 4.30 pm for the Rotherham branch. I went at 2.30 pm and it was closed, giving 2.00 pm on the door . Could he correct time be updated on the websites thanks .
July 2021 by Andrew Lewis
Opening hours are extremely bad for people with a full time jobNo weekends and closes at 2 on weekdaysHow am I supposed to get into branch with out having a day off work ?
July 2021 by Lewis Lynch
Disgrace of a company closing local branch in Rotherham until May now we have to travel out of our area to access our own money
July 2021 by John Walton
Telephone number clear !No need to hunt for one
January 2021 by Stacey
no contact number
January 2021 by John Whelan
Impossible to contact.
July 2018 by Ben 10
Pointless having a bank when everyone in Rotherham have low intelligence and no job.
