March 2023 by Laura
3rd night in a row trying to drop off donations after work because I work 7 days a week & can?t get any other time & they have closed an hour early. How are people supposed to donate to you if you aren?t open when you say you are. I suggest changing your open hours online so people aren?t wasting their time.
August 2022 by Lisa wallace-Burgin
Nasty woman who Moaned that I took clothes out of my bag said they should be In bags! Never said thanks then carried on moaning with another staff member. I have heard about her from a few other people who also refuse to go in anymore. It?ll be the last time for me too. If you don?t get rid of her they?ll be no one go!
July 2022 by namrata pant
Visiting here is waste of time! They do not appreciate donations, staff make faces when you enter, and look forward for you to leave. All three staff (one man and two women) is very rude. Also, this charity shop has items which are highly priced! And yes the shop always closes at 5 pm, infact 4:45!
June 2022 by Micah
Very rude man called Ashley Costello had bad attitude not sure if it?s racism. Took donations chucked them to the back no thanks just rudeness. Return item that didn?t fit from another store and starts complaining it?s coming out of his budget and then says I have to filll out my name and address in order to get a refund. And does not give receipts back. Found out this is not protol and is not required only a signature. I?ve put a complaint into the area manager as this is not acceptable and is storing peoples details for what reason is unknown.
June 2022 by Mia Douglas
Very rude man called Ashley Costello had bad attitude not sure if it?s racism. Took donations chucked them to the back no thanks just rudeness. Return item that didn?t fit from another store and starts complaining it?s coming out of his budget and then says I have to filll out my name and address in order to get a refund. And does not give receipts back. Found out this is not protol and is not required only a signature. I?ve put a complaint into the area manager as this is not acceptable and is storing peoples details for what reason is unknown.
March 2022 by S Price
A man woman not sure a racist ingredient object rude did not even go in the charity shop just parked to go to the Iceland he she come out screaming I?m sick of your kind of people not nice people would not recommend anyone to go anywhere near
December 2021 by Karolina Prywatna
not nice service !!!! do not recommend again, I will not come there
April 2021 by David Young
Expensive asking over retail price for donated items can buy cheaper online
September 2020 by Alice Hargreaves
Worst charity shop I?ve ever been in. Extremely rude staff that don?t acknowledge your donations or say thank you. We have been multiple times (never again) and have always had the same poor service as if we are inconveniencing them. Despite our appreciation of Banardos charitable work we will not return to this shop again.
September 2020 by DLowles
Disgrace. Went to drop off donations to be greeted by sighing, ignorant staff. Will never return to this store.
November 2008 by Qype User (johnho?)
This is a normal sized charity shop on the main road in crookes. Unfortunately because of a much larger charity shop accross the road it doesn't seem to get very much business and so can be extremely quiet. There are lots of great things to be found at great prices but you have to have the time to sort through to find these things. Car parking can be limited!
