Bicycle Stores in Sheffield, South Yorkshire

“Natalia from customer service is brilliant! I needed a receipt for my purchase from over a year ago, and I didn’t even have an account with Decathlon. After half an hour Natalia sent me the itemised receipt for my purchase. She was also very friendly and willing to help!”

“Can I give 6 stars to the guys in the shop??? They are absolutely amazing, friendly, and helpful. The store has a decent variety of quality accessories also.On the other hand, online buying, customer support team, and returns policy is a joke though, and the latter has the unfair contact term of rejecting the return if item is not in the original package. The company and customer services sucks and even the employees know it well. Order your accessories from Amazon instead.”

“I took my bike in because my chain had snapped. I was expecting to wait for ages, but the machanic guy said it'll take about 10 minutes to replace the cain and sort my gears out. It did! No messing about. He was really friendly and we had a bit of a chuckle as well. It cost less than I was expecting too. I'd definitely use them again.”

“Needed 2 single poles to replace my broken ones. Showed an assistant my broken one and he took me to the section of poles and sized up the 1 I had and there was 2 in stock. He even explained hiw to fit them.Great service”

“Just collected an item from the Kilmer Way store in Sheffield and had amazing customer service. Friendly smiling assistant, couldn’t do enough to help me. Super satisfied. Such a contrast to the miserable unhelpful staff at Trek bikes at Fox Valley, Stocksbridge this morning. Keep up the great work Halfords, your staff are a real credit to you. Thank you.”

“Huge amount of different products in. I went specially for trainers with a good sole, and there were so many different things to choose from and a wide range of prices :)”