October 2020 by Melody Trotter
Very reluctant to use Boots Opticians after a bad experience at their Meadowhall branch in 2015 but have to say the staff at Boots Opticians Sheffield High St were AMAZING!!\\nFrom the actual eye test to the appointment for collection of my glasses, they were brilliant\\nFriendly, polite... nothing was too much trouble\\nTurned up for the appointments (husband had appointment as well) and no sooner had I sat down when my name was called. The eye tests were quick but very thorough ( I had retinal scan, normal standard eye scan .. and a couple of tests I won?t even attempt to name never mind try to spell ) , everything was explained clearly in a way I could understand and when it came to choosing my frames, an honest opinion was given\\nThe staff here could certainly give their partners in the Meadowhall store some lessons in good Customer Service I?d like to give a particular mention to a lady called (I think ...) CHRISTINE\\nA lovely, very personable lady who puts you at ease almost immediately\\nUpdate: Today I had to nip in to the opticians to have the arm of my glasses adjusted as it was cutting into my ear and making it sore. Even though it was a busy period and I had no appointment I was immediately seen and asaid glasses adjusted Sorry I didn?t get the name of the lady I talked to who adjusted my frames She was fabulous\\nWould definitely recommend to family \\u0026 friends\\nThank you ?\\nThank you so much An absolute pleasure z
