July 2023 by Google user
Wouldn't even give 1 star. Took my daughter for her ears pierced said she had to be 10 years old to have them done yet can book from 4 months online when looked. Rang another store to query this and said they've never heard owt like this so she obviously couldn't be bothered. Think some of staff need some refresher courses or sumet.
April 2023 by Mick Maskrey
My granddaughter loves this place . Nowt for grandad though
February 2023 by Chloe Suter
Absolutely disgusting service staff are so rude don't work in customer service if your gonna be rude to people that come in the shop and give you money!!! the manager is awful aswell just as bad as the rest doesnt deal with things properly will never come here again??
February 2023 by gemma stocks
Fabulous little hair shop. Kids love going in and seeing all the different accessories to try xx
January 2023 by mohan nair
Visited on 11th of Jan 2023 @18.30 for ear piercing for my daughter. I had a very bad experience from the girl there. showing irritated face. And without piercing we went back. I will never recommend madowhall branch to anyone
January 2023 by DEAN BUTLER
Cheap tack for young kids. Hate that they still allow piercings to be done in stores, should be banned.
October 2022 by Grace Lee
I bought a phone case that clearly said was for iphone 13's but when i bought it and tried it on infront of the store to make sure it fitted, i found that the camera holes were way too big. So i went back to ask for a refund and the staff made me wait 20 mins to actually meet a staff bearing in mind that there were barely any customers, and when I finally got to meet the manager she gave me £4.00 worth of all 10ps. They wouldnt even fit in my purse. Hope they sort things out. Plus the staff could do with being a bit friendlier x
August 2022 by Robert Walker
Purchased a small soft toy for £12 but my granddaughter loved it so had to have it.
July 2022 by Haleema Hussain
DO NOT ORDER ONLINE! Extremely poor customer service! Ordered 2 bags online which were very small and there were no instructions on how to return. No reciept/invoice provided so did not feel comfortable paying for return not knowing if I'll get my refund back. Don't waste your time ringing customer service because they won't answer or will either disconnect. Can't get a refund in store either because there is no reciept. This simply is not good enough. Been told to contact customer services but the staff in store know that its an endless loophole. So where do I go from here? £50 down the drain. Absolutely ridiculous.
July 2022 by Bespoke Crafts and prints
Very professional my daughter loves her earrings, I just didn't love the price 63 pound for ears pierced is just wow
June 2022 by Kelly Vali
Friendly staff, engaging and made sure I was aware of all the offers available when I was in store. Good stock levels as well, all the shelves were full, plenty of different options on offer too
June 2022 by Neil Heffernan
Over priced with the illusion of but 3 get 3 free but the prices are nearly 3 times as much as other outlets.Get the times and treat your customers fairly.
June 2022 by Jackie Clarkson
Very rude ,customer service skills are shocking ,the one in Sheffield town center are much more helpful
April 2022 by Penny Bond
I felt that I had to write something very positive about this amazing store. I am the administrator of a facebook page with 24000 likes for crossdressers. Crossdressers are men who like to dress as women. Believe it or not the majority are very straight men. Most of them are far too embarrassed to go into a shop and buy any girly item. They end up buying online or going to specialist shops and end up paying ten times the going rate. It's common for them to pay £30 for a pair of tights a woman can get in a chemist for £2.I know I am married to one!Today I sent the chief executive of our company to the Meadowhall branch of the company to check them out. The staff were not judgmental in any way sense or form- they were incredibly helpful.At first our CEO asked one assistant for the price of some items half expecting her to laugh at him buying girly jewellery. This lady just told of the price. Our CEO joked that he hadn't looked on the back of the item.On paying our CEO was again expecting to be laughed at or judged by the assistant behind the counter. Nothing could be further from the truth. She was incredibly helpful- taking his email address as well.Our facebook page for crossdressers has some 24000 likes which rises by some 50-100 per week and a great review has been put there as well.So my advice is to anyone from the LGBTQ community is that if you do want to buy some girly jewellery this should be your first port of call it's the ultimate girly shop.
March 2022 by Gill McNulty
A big thank you to the lovely Claire who pierced my ears today at the Meadow Hall branch. An absolute credit to the company - great social skills, instantly likeable woman.You definitely deserve a thank you Claire at Claire's
