June 2023 by Lucy 2021
Avoid ordering online from the COOP no customers services or resolution to their mistakes
May 2023 by mazen fahad
Bad customer service. Today I was there and I brought my own bag with me to the store . One guy working there approached me and asked me to take a basket while i do not need one since i brought my own bag and i just had two thing to buy : Wispa chocolate bar and philadelphia cheese. Everyone there was shopping using his bag even though they had more stuff than me and no body ask them to take a basket , why did he asked me to take one? The only explanation is that he might be suspicious that I was going to take something without paying which is really disrespectful and annoying to make the customer not feel trusted!!!!
April 2023 by Rebecca Wilson
Bad experience with a delivery very poor customer service
December 2022 by Mark Myers
This shop is useless.customer service is zero.with long queues and very lfew lights on, close it down if that's the best the coop can do, if I could score this store no stars I would have.
December 2022 by Sorin G
Your delivery truck blocking the road in morning
August 2022 by terence peckett
Use this shop regularly, staff are very obliging, occasional wait at check out but overall good experience!! ?
July 2022 by Anil Ozdemir
Horrible customer experience, staff repeatedly refused to sort out the issue in their problematic digital payment system.
May 2022 by K
Have shopped here regularly for years now. They seem to be one of the best shops for employing friendly, helpful and just generally nice staff members. Did a great job throughout the pandemic of implementing the obligatory measures but without going OTT and making it weird and uncomfortable to shop like most places seemed to do.
February 2022 by Shane Rounce
A really good supermarket with a great and diverse selection of products. Very close to where I live to it makes it to 5 stars for the convenience alone.
November 2021 by Katie
Have shopped here regularly for years now. They seem to be one of the best shops for employing friendly, helpful and just generally nice staff members. Did a great job throughout the pandemic of implementing the obligatory measures but without going OTT and making it weird and uncomfortable to shop like most places seemed to do.
August 2021 by Pete Jones
Lovely Coop in the heart of Crookes. Not always stocked with the more obscure foodstuffs but for everyday items it is spot on. Offers price parity with the Sainsburys next door on most things, but not milk. Has an excellent loyalty card, but not great on the gluten free range. Doesn't have a bakery or a toilet, but currently offers stupendous deals on their 'things for a fiver' deal which quite frankly is the best loss-leader since Tesco started selling beans for 5p back in the 90's. This is my go-to grocery shop. Written loads to get more Google points. Ultimately it is just a shop, but the staff are nice.
July 2021 by June Shaw
Very handy store. We only shop for fruit veg and vegan items. So the more vegan items the better :)
July 2021 by Jane Marsh
Good food, staff very friendly, you can get all you need from this store
July 2021 by Claire Wood
God send through the covid crisis. Excellent quality food. Nice friendly staff. Highly recommended
July 2021 by H C
I've had multiple issues in the past with this store in terms of their customer service so have tried to avoid it as staff don't care at all about social distancing,. In the past when their staff have got to close, I have tried to speak to a manager about this who literally said nothing in response not one word not sorry or anything just attitude
