March 2024 by Abz Farooq
Thank you to Brooke and the team for their help today
February 2024 by Sanjay Dhar
Went for transfering ISA, very pleased with quick service.
January 2024 by Peter Stacey
Excellent Building Society with very competitive rates of interest.
November 2023 by Ginger Virus
Had a number of quite complex enquiries related to bereavement, ISAs and transfers. I was dealt with sympathetically and patiently and received clear advice and information from Anthony. Dealing with bereavement and probate is complex and I couldn?t have had a more helpful conversation. Thanks
December 2022 by Jorge
Second time my partner and I come here. We were warmly welcomed. The offered us nice coffee and after a 10 min wait a lady helped us to open an account for my partner and provide some details about my existing accountas. The lady took us to a little office and was patient enough and spoke slowly as english is not our first language. A smile from her would have been the cherry on the top, but overall a very positive experience.
October 2022 by Grey Lover
Still on hold after 25 minutes just to talk to someone, but polite and helpful when I did get through.
September 2022 by Hugh Ortega Breton
terrible delays in processing porting applications June to September 2022. didn't provide full list of required documentation at the beginning of the process, just kept asking for more references, payslips and P60, even though we already have a mortgage with them! Unbelievable
March 2022 by Yolande Booker
I had fraud in my account that the Fraud team took 30 mins to decide it was my own fault and they wouldn?t refund me. No full enquiry or anything. This is how they treat a customer of 30+ years. I don?t recommend Coventry Building Society to anyone
July 2021 by Mike Haywood
I have recently bought a new car which is being delivered in 4 days. I needed to get money quickly but had lost passwords etc. I had fantastic help from Zabair who somehow managed to authorise immediate payment.Could not have been more helpfulWell donr Zabair
April 2021 by Andrew
Experts in poor processes, customer service and online systems.
March 2021 by damaris kithikii
Very good bank with very good customer care. I had a mortgage with them and had the best experience ever .
September 2019 by Havadaran mohabat
ð???ð???ð???ð???
June 2019 by Ryan Drew
Went with my elderly mum after the recent death of father to sort bereavement ISA issues friendly lady, but unfortunately jumped up manager who wouldn't allow me to sit with as I had my mum's tiny Maltese terrier in my arms, no other bank in Sheffield has had a problem with this, terrible customer care, will be closing all 3 accounts.
May 2019 by Andrew Fussell
Best Junior Cash ISA rates for the kids
January 2019 by Martin Chesworth
I'm going down later today, nice old fashioned place to do banking and mortgage, they don't tent to lend money to high risk borrowers.