February 2024 by lyndsey ledger
How Iv been treated today in your Sheffield Hillsborough store wasn?t professional at all.I first walked into the store with my little girlA gent said can I helpI said can u show me some testers pleaseThe gent pointed me in the direction of the samplesI went and picked a few after I walked out and went to check to see if the carpet id picked matched..I then came back and the first gent was on the phone so another gent came over and I said do u think these two colour matchHe said I think they do but it?s personal preference. He then said shall I explain the colour wheel to you I said oh yes please that would be great.He was explaining everything and the next minute 2 lads in painter uniform walked inHe said I?ll be with you in a minute ladsHe continued to explain to meThen my daughter dropped something so I bend down picked it up and he?s walked off and started to service the lads. Now I wouldn?t mind if he would have said I?m just going to serve them or I?ll be back in a moment but he didn?tHe just walked off without explaining what was happening..I then walked out and went next door to get my dad as he?s a trader and has an account with yourself and he was the one that sent me into your store.I walked in they said can I helpI said I think it?s very unprofessional what you have done to me todayAnd one saidWell I don?t think that?s happened he wouldn?t have done that.I said I would be buying paint now if he hadn?t done that. Why would u walk off half was through a conversation.He also said as a business they serve 2 customers at a time. Which I think is terrible customer service.As a business owner myself I would never leave a client without explaining what was happening and I would never call them a lier.Over the next coming weeks I would have been spending a lot of money on your store with my house decorating and also my salon.But with the poor customer service Iv received today I will not be returning!!!!
October 2023 by Joe Ware
James was really nice and helpful. Juggled the multiple customers well and gave us useful advice on paint.
October 2023 by Jean Wilton
James very helpful, patient whilst I compared all options , thankyou.
August 2023 by Robert Loxley
Pricey but nicey
May 2023 by kevin falkowski
Excellent service
October 2022 by John Green
Good service
June 2022 by James Williamson
Great outlet for all your decorating needs. Friendly and helpful staff.
May 2022 by Jodie Egan
Fantastic staff, always ready to help.
November 2021 by Zainab Copeland
First time there loads of choice will definitely buy again from here.
October 2021 by Daniel Batty
Very helpful friendly staff. They know their paints very vell
September 2021 by Bernie K
Great customer service, the member of staff was very knowledgeable and helped me select the right products for restoring external window frames.
July 2021 by Richard Wells
The staff here were more than helpful when I came here. The woman who served me was very knowledgeable and went the extra mile to help me. The paint here is more than treble the price than it is in the shops as it is trade paint. I'm hoping that it goes 3 times as far when I eventually start decorating. But if it means putting 2 coats on instead of 5 coats then it will be worth every penny. Fingers crossed?the paint matches the service.
July 2021 by Abdel Mohamed
Best staff service and advice. Paint quality is way better than paying from retail store. I?d really advise to go to them
July 2021 by Ali Baker
Best service and what a team that work there. 100 percent satisfied everytime. Give thanks
July 2021 by Craig Fedyszyn
Very helpful good prices with top paint