March 2024 by Harry Hurst
I called down to the shop on the ofchance of having my bike looked at and the lads at the shop were more than happy to help even though they were fully booked up for the day. They got my bike gears changing smoothly in no time at all. Can't recommend the shop or the lads knowledge on bikes enough! Will definitely be getting my bike serviced here!
February 2024 by Arvii
Massive shop and got varieties of bikes ?Really happy with with way they welcome people and ask about their service needed.Taking off one star cuz they don?t work on conversion e bikes worrying about safety even if it?s small issue ?
February 2024 by Rachel Strong
Isaac in the workshop was absolutely brilliant. I went in with my brand new Isla electric bike this Sunday morning bought online. Evans don't stock Islabikes but Isaac went out of his way to explain the settings for my bike and connect the electric motor to the bike. My bike rode like a dream after I left. Thanks
January 2024 by Carl Rayner
If the bike is a similar price elsewhere do yourself a favour and get it from the other shop. This place has possibly the worst customer service I?ve ever come across please don?t give them your money
December 2023 by Dav Kurczyna
Lots of bike parts which you can get for half of the price.I've got 2 bike wheels there for £40. Normally I would of needed to pay double the amount for the wheels (£80)
December 2023 by Katie Moulang
I phoned ahead to check they had what I needed in stock and check the opening times. They said the shop closed at 7pm but when I arrived at 1850 the shop was closed and there is a sign with opening times that says they close at 6pm! Bit disappointed to have been told wrong info and wasted a journey.
December 2023 by dave matthews
First bike shop in my life I've walked in with every intention of buying a bike sadly there's no one on the till or trying to help, I've been twice today and I've only seen mechanics in there workshop
December 2023 by MARTINEZ
Very poor customer service I would advise against buying from this shop
December 2023 by Luke Purnell
I bought my Raleigh motus through Evans Sheffield. Unfortunately I had a number of issues with the bike. It was delivered from the warehouse to my house (rather than pick up from the Sheffield shop floor). Some of the issues experienced were due to it not being set up properly from the warehouse (the battery mount fixture wasn?t fitted properly and the battery had intermittent issues so they clearly hadn?t checked it properly before sending it out for delivery). However when I brought it in to the Sheffield branch shop, they were always very helpful and managed to diagnose and fix the issues. So my experience has been mixed. I would rate the guys in the shop 5 stars but I?ve given 4 due to the issues I received from the bike delivery. Isaac Butterworth in the Sheffield branch has been particularly helpful, he always goes above and beyond with great customer service and bike knowledge.
November 2023 by Iosif Giechos
Can I give 6 stars to the guys in the shop??? They are absolutely amazing, friendly, and helpful. The store has a decent variety of quality accessories also.On the other hand, online buying, customer support team, and returns policy is a joke though, and the latter has the unfair contact term of rejecting the return if item is not in the original package. The company and customer services sucks and even the employees know it well. Order your accessories from Amazon instead.
November 2023 by Andrew Farr
Staff was great. Will be back to get a bike
October 2023 by Ally Kidd
Just to say thanks to Adam at Evans cycles. Lots of help and advice with a pedal issue. Thanks, Ally
October 2023 by Sunil Kumar
Quick and friendly customer service ADAM resolved my all queries and suggested me better products as per my requirements
September 2023 by Emily Ciandella
Matthew went above and beyond to resolve a return query which I had. Brilliant customer service, thank you!
August 2023 by Daniel Mendham
Booked a service in store. Guy in workshop was very friendly and even helped make minor adjustments straight away. Would recommend