March 2024 by Jill Blanchard
Forever active class done, it was fab. Ashame they don't do an evening class for it.
February 2024 by Elizabeth Cawthorne
Absolute gem of a place staff are very friendly there's even a cafe if you need a drink or a bite to eat
February 2024 by Maria Kemi Oladele
Its a lovely environment, very clean and comfortable. Friendly staff and lots os activities
January 2024 by Kerry Griffiths-Mullins
Overall a modern and well equipped centre but I think for the membership cost, more lane swimming sessions need to be added. 9pm is far too late and the only other option is 7 on a Monday evening.I was also shocked by the lack of parking provision, even on a Monday morning. I managed to find a space but watched many people arrive and have to leave. Interested to hear how the centre plan to address this
January 2024 by Anna Sakowska
Great place
January 2024 by Dean Rowbotham
Spoke with Wendy today who called me after I joined online. Wendy told me that I qualify for a cheaper rate and assisted with changing the membership straight away. Was really impressed with the customer service, thanks so much!
December 2023 by Robin Wood
A nice centre, very friendly staff.Could do with a bit of extra funding as doing bits are getting a bit run down.Lane swimming is limited and people usually ignore the speed suggestions so swimming fast or consistent can be hard.
December 2023 by lally lalla
It was truly a terrible experience, the behavior of the staff was racist and absolutely against NHS policy. Before leaving this feedback I waited to hear back from the management team about a report I made last week against a physical therapist who refused to treat my mother. This physioterapist, once we entered the room, she started asking my mum questions about something that was out of her expertise, as an attempt to not do her job. She suggested my mother to treated herself with hypobrufen, as if she were any of her gp, without knowing anything about my mother's medical history. Not only I was not updated from the MT about this report I made last week, but they tried in every way to protect this person, by gaslighting me and accusing me of incorrect behavior I never had. Really sad that things like this still happen in 2023, black people deserve to be treated like all other people, without any form of discrimination. I am really disappointed with all the service and will not recommend this place to anyone.
December 2023 by steve white
I use it for the NHS side.
November 2023 by Anne Brighton
Visited NHS physio...Good facilities, parking manageable, appointment on time. Physio was fantastic...approachable, knowledgeable, listened throughout and I left feeling I was cared for and had exercises to do before next appointment. Well done NHS.
October 2023 by Dora Shinn
One point .It was always suggested pre covid that people wipe down gym equipment after use. This obviously continued during covid. Now post covid the thinking seems to be not to bother in the Milon gym.Germs apart ,its about other people sweaty hands etc. I have no idea why there is not a polite request for this practice to continue.The Milon gym is great otherwise and Paul is super helpful.
June 2023 by Tracy Cooper
I want to say a massive thank you to all the staff at graves this morning especially Ashley who looked after me using ice on my very swollen ankle also supplying me with a sweet drink ,chatting and calming me down after a very bad fall in the car park I have managed to get home safe Thankyou again Tracy cooper ?
June 2023 by Paul Hansen
Cheerful enough staff and I now cannot really judge as I am only a member of the Graves tennis club which runs from here and uses the facilities it is run by volunteers cheap and effective .Down stairs changing rooms are not brilliant
May 2023 by Venessa Chin
Went for a tennis tournament and was really good. Staff and security are quite friendly. Ample parking. Clean facilities and great tennis tournament
May 2023 by Steve Hume
This gym is way too busy for the amount of equipment available. You definitely have to choose your times when to visit which is inconvenient and not how the staff spoke about it when signing up.
