September 2021 by Kristina M
Went in to re-open my help to buy ISA as my house purchase fell through. Was in there for over an hour on the phone to someone as they couldn?t do everything in branch. Then had to return anyway because it would take a couple days to reopen. Went back for the appt. Had no record of it and the person that I was meant to see wasn?t even there. So again had to wait to see someone, ( I had made this appt post night shift from working at the hospital ). Then was still there for another 55 minutes as they couldn?t scan on my documents. Said they?d ring me before 6 and make sure it would be done to save me waiting. No phone call. Staff was nice but I?m not getting any progress? Now going to have to return AGAIN. Really not happy with this branch at an already stressful time.
August 2021 by Jane Bennett
A little stressed to have to go to the bank at Meadowhall. As there is now no branch anywhere near where I live. It was however very well organised. The staff were lovely and I was in and out in no time. The queue moved quickly and the foot flow markings both in the bank and outside in the malls was very clear and seemed to be adhered to by everyone.
July 2021 by lorrain neal
Great staff
May 2021 by Rhonda Price
Very slow service as Covid can't always be blamed, not interested in helping out with getting the ques down, it's the same across each Halifax, also they haven't increased the branch hours, they are still working on part time hours, would like to see the branches being opened back up on a normal 9.00 till 5.00 basis!
February 2021 by Jason Hyden
Does anyone know if you can deposit here out of opening hours?
December 2020 by Yvonne Yarwood Laurence
Halifax reps. are efficient and deal with you in a very friendly manner..You never have to wait long and you request is dealt with speadily. I find find Halifax very good at explaining things also, its a good bank.
October 2020 by Denise Kirkham
Efficient staff especially Lauren who was caring and friendly as we were there sorting out my dads account after his passing Becky and Kath were also helpful and were sorted in no time
October 2020 by James Adnett
Poor Service... \\u0026 asking me as a customer what im needing the money for is ridiculous (Its My Money So How About You Keep Your Nose Out)\\nCould only draw 2500 out cash(Joke)\\nAsking What I Need The Money For(Joke)\\nAnd Asks Me For I.D.\\nThink il be moving banks very shortly as all the staff there are sour faced \\u0026 every time you go there too busy chatting amongst each other \\u0026 show very little Custom service.
August 2019 by John Jay
The staff attitude is like somebody holding guns to their heads and force them to work.
August 2019 by Faith
Always only 2 staff at the cash desk, have to wait 20 mins + to get served. It was much better 2 years ago at this rate going back to the dark ages
August 2019 by Weirdo Gacha
Couldn't get any large amount of cash on saturday it's a joke!!
March 2019 by Jayne Foulds
Wishes halifax would address the issue of number of counter staff working. Every time I call the queue is very long at least a 15 minute waiting time . The poor counter staff are always polite and helpful but constantly under pressure . Please reassess your numbers
March 2019 by Sargeal Ahmed
Very long queue and staff is not bother to work fast, they just like to chit chat!!
January 2019 by saleh mirawdaly
Whenever I visit them they are very helpful and providing high quality of service, thanks to all of staffs.
December 2018 by Angela Webb
It's a joke. Systems have been down the last two visits. Always a very long queue. Staff wondering around, when they should be serving customers. Moving banks after Christmas. Load of rubbish
