December 2023 by Alan Mitchell
Food is average and generally very greasey sent the food back or complained on line a few time chicken was not left to rest and let the grease drip of I'm afraid.Ordered a ten peice bucket and they keep putting 7 bloody legs in 3 times in a row when ordered on line so I go in now.Some staff are great but I have been stood there for a while before anybody even says how can I help??
December 2023 by Robert Davey
Pretty decent. Food prepared quickly and reasonably well. Cheese only half in the twister burger. Otherwise, it seemed organised and staff helpful and polite. Small car park, but others available nearby.
December 2023 by Frankie S
Absolutely awful service. Rang up the branch as had missing items from my delievery. They refused to refund me. Told me to go through Uber eat app despite it being ordered through their app and their staff forgetting to put stuff in the bag. Started talking over the top of me when I was talking. This was a manager. Always always always check what?s in your bag! Spent £30 and was out of pocket and the food was cold!
December 2023 by Louen Leoncour
Food is rarely very hot, the restaurant is freezing cold which makes the food go colder instantly, and most of the staff are very zombie-like. The actual food temperature aside is tasty and better than some other kfc branches.
December 2023 by Glynn
Went in to try one of there new xmas burgers other day and it was very nice. The service was fast aswell. Cant fault them.
December 2023 by Klaus
Decent?ish. The drive through almost never has a queue and the service is quick. The food is always nice and all that kind of stuff. The establishment is always clean, ect. Although wouldn't recommend having it delivered as it was quite cold and by the time I got to the door (I was waiting near the door and it took me two seconds to unlock it) the delivery driver had ran up the drive and just left my food on the floor.Always would recommend eating in or the drive thru though
November 2023 by Alan Clarke
Never get the food that's ordered alwaysSomething missing. So by the time you are home its too late. Plus rats outside not
November 2023 by Steven Dawson
Second time in two months fries missing from order from uber which completely ruins your
November 2023 by Marie Hawkins
Delivery driver left order outside on top of bin in the pouring rain not following instructions to ring the bell at the gates. Whole order ruined. Sons sleepover meal ruined. Can't get through to the actual restaurant.Disgusting service.
November 2023 by Nadine Grant
I used to work here when it was run correctly. Everything was temp checked sent out fresh and hot. I've just received food from here and the mini fillets are grey, there's food missing, the gravy is like dish water. Tried to phone to rectify the issues but no answer. Bad management issues not enough staff and staff not giving a flying as nobody in charge to make sure things are how they should be.. everyone should stop buying then they would probably take notice
November 2023 by Daisy Duke
Went to visit this kfc as a secret shopper and I was disgusted with the service from the young staff they have there particularly a over sized girl called AMY. I was given my food on the drive threw which was wrong. Also when it was corrected I had to ask for the basic simple things like salt, pepper, napkins, and something to eat the side coalslaw with (WHICH WAS OUT OF DATE) (ENVIORMENTAL SERVICES and TRADING STANDARDS WILL BE INFORMED OF THIS. PICTURES TAKEN.) and the most disgusting thing that happened was this AMY ROLLED HER EYES AT ME WHEN I ASKED FOR THESE SIMPLE THINGS. Should customers really have to ask for stuff that is basic essentials of the fast food service. i asked the girl for her name but she gave me a dirty look and then closed the window on me. I saw her name tag on her hat through the window. If management did their job properly I guess the staff would be much better manored and have a basic knowledge of custome service. But maybe that's just this generation of kids. All reported have been passed on. DATE saturday 4th november 2023 at 2pm.
November 2023 by Libra Glow
Absolutely DISGUSTING SERVICE! One of us ordered a Zinger burger and the guy gave us just a burger- fillet and a lettuce leaf! We were shocked. He didn't apologise or offer to make us another. We were asked to pay for another burger and fries. WILL NEVER GO BACK THERE. Terrible food !! Young staff, absolutely no manners and very entitled!! Disgusted! WORST KFC IN THE UK!
November 2023 by Craig Henery
Food turned up cold thanks to Uber been gready and letting my food go cold whilst he waited for another order near by, predicted time upon order, 20 mins, actual, 45 due to waiting, new signature fries were horrendous, never had to use a sieve to get rid of the mass amount of seasoning, inedible.
October 2023 by 1peterotter
For the second week running my order is wrong. I would suggest that you get staff who can count, last week 2 hot wings in the box instead of the 3 as ordered. Today paid for a 6 piece bucket, guess what, only 5 pieces in the box. I suggest all customers count and check what they have paid for before they leave, if I lived closer I would have gone back to complain. Another issue why do you get 4 chicken legs in a 6 piece bucket, when you get the correct number ordered. Crikey you have determinate recently.
October 2023 by Finlay Medley
I went to kfc to have a nice dinner and I got my food and as I started to eat my 2 pieces of chicken and just as I opened them they were both pink and jelly inside. I went up with the chicken and the lady came out and tryed to argue with me saying that I was wrong and that is was cooked fine . In return all we got was one white price of chicken . After she had gave us the chicken we then saw her running into the kitchen with a food probe going to check the rest of the chickenWill not be going back anytime soon.
