December 2023 by Vickie Mawson
No trollies or baskets were available, store was quite unorganised, things on floors.Had a voucher to use but was told by staff i couldnt use it until January.. So i read the email and it doesn't state that it states it runs out on 29th December so how could i use it in January, staff was quite rude about it
December 2023 by Anisah Ali
I came to collect a 'click and collect' order. A few of the till staff spent a good 20 minutes trying to find my parcel. Thank you ever so much to the staff especially Tony (sorry if I have spelt the name wrong) who tried her best to find a solution for me and found a resolution.The manager (i believe) on the floor of mixed ethnicity was extremely rude and I could hear her telling Tony to make excuses and that I would receive a refund and to tell me to leave. ?The manager should learn customer services skills from her assistants as they do a much better job ?
December 2023 by Carole Haddock
We love Matalan and go there when we are going on holiday or just wanting something new for an outing we find there prices very reasonable and the staff are always helpful.
December 2023 by ian worthington
Good shopping experience, helpful staff,
December 2023 by Carol Law
I like Matalan but never any staff on shop floor
December 2023 by Peter Bunker
utterly uselessCompletely and utterly useless. Ordered a shirt to be delivered to the Sheffield branch. They charged me, which apparently means it has been dispatched. But two visits to the shop and after much queuing, it was decided it was lost. So I asked for my money back. Not possible, apparently. I have to write to head office. In this day and age? Soon, this lot will go bust. Useless!
December 2023 by Roger Law
Good Matalan in a smallish retail park. All the usual departments & decent stuff at reasonable prices. There are food outlets in the retail park too.
November 2023 by A D
The only problem with this store is massive queues with never enough human bodies on tills just self serve. If you do click and collect all prepare for a lengthy wait. If they sorted this out it would be a great store
October 2023 by ASAP Enterprises
MATALAN -PARKWAY-SHEFFIELD. No shop assistants at all, size selection for anyone over a size 32 jacket and 28 trouser is non existent.Other mens sizes are available online, but then you have no way of trying it on for size.Not at all like it used to be before the pandemic where stock was good and there was a customer service desk.
October 2023 by Pauline Wilde
Always find something that I need and no problem if an exchange is needed. Also items are not overpriced.
October 2023 by D M
Its Matlan. There seems to be a lack of sizes on the shelves at this one though.Great big corner with good sale items at good prices
October 2023 by Susan King
Great place so much choice .only problem couldn't find any assistants to help
October 2023 by Anthony Ward
I didn't buy anything but my wife did and she was satisfied with the price
October 2023 by Zoom Zoom
The shop order has been swapped about now it's kids clothes far left as you enter...then woman's then men's the household.... signs not the best. Prices are fair, has gone up in some parts. Slightly behind fashion for younger adults. More for aunty's and Grandmas....they are trying to get fashionable for example the long cardigan look and midi dress with leggings. Very minimal.Needs more mirrors to check items. Shop does seem more quiet than usual.
October 2023 by Ashleigh Hughes
Lots of choice for men & women. Really good quality clothes. Not much in for boys which was a shame!Home range is fab!
