April 2023 by TheFirstTimegardener
Quality of service depends on who?s working. Amy and Lucy have it to a tee, they go above and beyond to help where possible.You see those above and Katie? Busting their backs to get stock out, serve customers and keep the shop tidy and help you where possible.As did kym on the post office when she was there.Other staff members, including one young person mentioned in the previous comments sits on her phone at the counter glaring and giving the side eye as well as sarcastic comments if she acknowledges you at all. It?s a shame one staff member brings it down and tarnishes the whole team as on general a lovely bunch, except for a few weaker characters who bring down the quality of customer service and let the shop lag.I feel for the people who don?t drive or have the access to use facilities out of the village as this is their lifeline, and a sham of one it is.
April 2023 by Andrea Freeman
I must say Gillian is a credit to this shop nothing is to much trouble she is the most friendliest assistant that I've come across in this shop in the 11 years I've lived in Harthill , always a pleasure when she's on. ?
April 2023 by Sarah Baron
Great local shop , quality of service is always good & staff always very helpful
August 2022 by k fox
It's a pity they don't know how to open on time
June 2022 by Rebecca Anne Fairbrother
I just wanted to give a review on the two lady?s working in mccolls today
11th June
What really nice lady?s they are, we had a lovely chat and was just really nice that they engage with customers like that.
10 out of 10 for the two staff members today.
April 2022 by Mandy Jowett
Very rude staff members especially Kim how she is still in a job is beyond me.. Maddie needs to put a smile on her face too
February 2022 by Oliver Finney
Shocking customer service. Kim is a very rude and arrogant person. The staff never has a smile on their face. Glad I'm moving house because I won't have to deal with the self minded people who work there anymore.WILL NOT BE VISITING THE SHOP AGAIN
August 2021 by Suzanne Penney
Really good local shop- lots of variety of products. The shop is clean and well organised and the staff are very friendly and helpful.
August 2021 by Glenn Milligan
Great local - love the staff.They need to do Hermes Courier Returns Though.
August 2020 by Dave Tingle
Over The last two days I have had to make international money transfers using the post office part of shop. can I say a massive thank you to the staff and especially the manageress for the help that I had In sorting out the problems I encountered nothing it was too much trouble and we eventually got it sorted thanks very much everyone
June 2019 by Judith Merriman
All cold meats are from abroad, Thailand etc, rubbish choice of fresh vegetables
