February 2024 by Jen Fletcher (Jen Jen)
Fabulous
February 2024 by George Salamousas
I went in this evening to buy a gift. I was served by a very charming, knowledgeable lady, Sophia Fatima. She was absolutely brilliant from the start, extremely helpful and polite.Thank you once again for your excellent service Sophia.
January 2024 by Guy Barnsley
Love this place and the smell of the hand washes are awesome
December 2023 by Ella Jones
Went into store today and was served by a lovely lady there (sorry I didn?t get your name). She was very helpful, I bought a shower gel bauble and the whole thing was gift wrapped beautifully. What a lovely experience, left feeling like a princess
December 2023 by Gareth Redmayne
I visited the Meadowhall store yesterday and Star helped me select some lovely gifts for both family members and colleagues. Star was a true professional and wrapped all the gifts for me. He even sprayed some nice scent in the bags which made my car smell amazing when I was driving them home. Thanks Star.... you are an angel!
December 2023 by Rowan Baudains
Really good customer service from a gent called star really knew everything about the brand thank you so much
November 2023 by Elise Jordan
Went into Milton Brown to smell some perfumes today 13/11/23 at around 6pm and was greeted by a young lad who was kind, he was very knowledgeable and helped us find scents we would like the most. We didn?t buy anything unfortunately but I have definitely found a few new favourite scents all thanks to him and will definitely be buying online.
October 2023 by Wade Lakin
Went to molton brown in Meadowhall today and star who served us was superb, his customer service skills were exceptional, he was attentive to detail when packing our products, he sprayed our packaging tissue with perfume, our overall experience in this molton brown store was exceptional and star was an asset to the store. We will 100% be back for future purchases. Thank you star for 5* service.
October 2023 by caroline Thorp
Served by Sofia F What an amazing lady great knowledge of all products and deals Sofia served my sister in law and myself and she was so friendly and helpful and gave us time to browse and helped us purchase gifts which were boxed and wrapped This lady obviously has a lot of experience and made our day Will definitely visit again I usually buy online but in future will go in store I would give Sofia 10 stars for the service she gave
October 2023 by Carl Ebanks
Visiting from Canada and visited the store to checkout fragrances. We were greeted and looked after by Star and he was absolutely fantastic. His product knowledge, he was personable and an all round great guy.Molton Brown need to look after this young man he is talented!
August 2023 by fiona brown
Went into the store yesterday about 3pm, it was so quiet, and the lovely assistant 'Star'; really was a star, he went above and beyond to not only show us the products, but to also explain the tones etc.we left with smells on card, and I have decided to go back and purchase one of the samples he gave me. Lovely man who represented your store beautifully, he knew what he was talking about, and made us feel very special. "Thanks Star, Fiona and Caroline".
August 2023 by Alison Adams
Called from work yesterday for a gift for my brothers birthdayI was served by star .. He was amazing and had the best customer service skillsEver..He gift wrapped my item and sprayed the tissue paper with a beautiful fragranceI will be going back there he was amazingThank you star and keep up the good workAli
July 2023 by F J.A
What?s really enlightening, is the fact that every time there is a general investigation, there is training that comes out about it weeks after. It?s almost like you are admitting that your not training managers correctly. You find errors and find that you haven?t given enough support and then go for someone to blame, and then come out guns blazing whilst micro managing multiple employees out of the business that you worked so hard to build up. They rip your life away from right under your feet. KAO see the real picture. MB UK&Ire are shambolic.YOU LEAVE PEOPLE WITH SEVERE MENTAL HEALTH IMPLICATIONS
May 2023 by R R
What on earth has happened to this store? Go elsewhere this is not premium service
May 2023 by T B
If I could give zero stars I would. This used to be a really premium service store, sadly it no longer is. Tried to visit a couple of times recently on Saturday evening and it's been closed way before other stores. The last time I visited store the staff showed no interest in service at all so I left empty handed and spent my money in Jo Malone instead, much better service there.
