March 2024 by Simone Bowles
Terrible service from the staff today in the meadowhall staff on the tills. very rude!!!
December 2023 by Brady atkinson
Item had a tag saying £40 when got to the till they then tried to change me £75 even though the tag said 40 member of staff rude and offered no apology walked out and went to h&m with much friendlier staff
November 2023 by Paul White
We entered new look but ended in quiz, are these the same company?
October 2023 by Daisy Ball
New Look has an incredible range and their staff are always helpful and kind. Really welcoming.
June 2023 by Wardy 89
No staff to man the tillsmeaning queues for 30+ minutes. Plus the AC is broke in the shop making a poor experience On a hot day. Totally disappointing for a large company.
June 2023 by Jane Marsh
Lots of nice cloths, staff very helpful and friendly
April 2023 by Paul Morris
I was offered a carrier bag for my wife's coat. I paid 20p for it only to watch 2 assistants wrestle to get the coat in. The bag and coat was handed to me with no apology for not having a carrier bag large enough.My reply to the assistant was that its not very good and its embarrassing.Clearly the assistants supervisor heard my comment and began to tell me its not embarrassing and it was fine.i told the supervisor it was embarrassing with which she began to tell me they didn't have any because they are just coming out of Christmas its now March and also to tell me they aren't sent enough. Again not my problem. As me and my granddaughter were walking away the supervisor again made comment that it was not embarrassing I did go back to the supervisor and ask her not to make a comment untill I was out of hearing range I'm a very disgruntled customer and my granddaughter commented that she thought the supervisor was very rude I won't be going back here again
February 2023 by Alison Revill
OK. Nice choice of products. Reasonable prices. Sales not great
January 2023 by Chris Lunness
This is a fantastic shop with very helpful staff. I was struggling with a gift for my partner when a young lady asked if I needed help. I jokingly said yes and explained, she immediately started asking questions what does she like what size and what price range. I told her she picked me out a few things I ended up buying all 3. If I could remember her name I would put it on. I just hope she wasn't a Christmas temp but if I go back and see her I will update this post ?
January 2023 by malu's - Travel diary
Awful and misleading customer service Especially the first floor staffs
December 2022 by Lorraine Hulme
Much better great up lift
December 2022 by S. E. F
Well presented, suitable for all ages
November 2022 by Susan Grindle
Large store over 2 floors catering for women and girls. Had some nice coats, jackets and dresses. Didn't have an issue getting around, escalator to the 2nd floor and i think they have a lift. Had some nice girls clothes, also sell footwear and accessories. Worth a look round, reasonably priced. There's a 25% off at the moment on certain things.
October 2022 by marie hunter
While they didn't have what I was after in stock (website said there were plenty ??), the staff were very friendly & helpful in trying to locate or order the item for me.
September 2022 by Mike Naylor
I couldn't have been more bored and ended up wandering off.My wife and daughter on the other hand spent nearly an hour in there and came out with a bag full. They weren't moaning about anything either so feel free to make your assumptions from that.