February 2023 by Dean Simmons
Visited 2 weeks ago staff really helpful
October 2022 by Gemma Heath
Absolutely horrendous customer service skills from one of the guys that works here.How he thinks it?s okay to speak to customers the way he does is beyond me.Complaint pending with head office, awaiting a call from the owner to see how this is dealt with. I will update my review once I hear the outcome.Edit:After speaking with Nisa head office, I was advised that my complaint (along with my personal details) would be passed to the manager (who in this instance, I know is called Adam).I waited a few days for a call or email from Adam to advise me how he is handling my complaint.That phone call or email never came.I therefore decided to go into the store when Adam was present to see if anything would be brought up with me, it wasn?t.He has completely ignored my complaint, which is a slight surprise to me as I believed he would be fair enough to at very least contact me regarding the complaint.I?m not sure now where to go or who to talk too, but I will absolutely be finding out how to take my complaint higher (as the whistleblowing procedure works)I will not allow that employee to speak to me the way he did and not apologise at the very least.Had the manager contacted me, an apology would?ve been all I asked for. Now that they seem to deem it acceptable to ignore a complaint from head office regarding a regular customer, I will fight tooth and nail to ensure this guy is never able to present that disgusting behaviour towards a customer ever again.In the meantime, I will never ever spend a penny in this store again.We have a coop in our area, the staff in that store are absolutely lovely and go above and beyond to ensure the customers receive fantastic customer service.Trading standards here I come, let?s hope you?ve updated your prices as I?m fully aware many of the prices you see for things on the shelves are not what you?ll actually be charged when at the till.ALWAYS use a calculator in this store and ask for a receipt with EVERY purchase, they regularly overcharge people.
April 2022 by Mateusz Mietki
7:20 on Saturday shop still closed...
September 2021 by Katarzyna Sobolak
The Best shop in the Sheffield ?????
July 2021 by J K
Poor service from mouthy rude guy with cap on. Will not be spending my money here instead coop better service.
September 2019 by rape vibes
I went to the shop to buy some skittles and when i went to pay the Asian guy charged me £1.50 and it said that they were only £1 so i said this to him and he said no no they are 1.50 then when i said i will go and check he screamed NO NO! and said you must pay and leave and when i went to give him the money he grabbed my hand and shoved it under his counter and said next pleaaaaase!!!!! in a retarded way
March 2019 by Alice A Davies-Kalbah
Customer service team brilliant
February 2019 by Georgina Georgiou
Inexpensive shop, very cheap products. Professional friendly staff.
December 2018 by Mark Osborne
Threatening kids with knifes its absolutely discussing. I wants shutting down
December 2018 by PikTu YT
Very good place staff are very nice
July 2018 by Jaye Pinder
Handy for essentials of you're local or in the area.
May 2018 by Angela Horne
Staff are very friendly
April 2018 by Andy Staves
Editing my previous review! Very friendly service and a wide selection of items
