November 2023 by Margaret Mantle
Went to Meadowhall yesterday the 4th Nov. was looking for a new coat but with being tiny and only a size 8 didn?t think I would find one. Normally sleeves are to long. Spoke to a young girl who worked there. She was amazing nothing was to much trouble and she understood what I meant as she was only tiny and I came out really pleased with a lovely coat that fit perfectly thank you to the assistant sorry didn?t get your name but you was amazing
October 2023 by Geoff Vande Velde
Excellent service from the sales assistant. Helped me buy a beautiful coat for my wife.
June 2023 by Trevor Grain
Well I don?t usually leave reviews but on this occasion I had to. We were shopping in Meadowhall last week and my partner and myself and my mum in a wheelchair went into the Ted Baker store. My partner wanted to try on a couple of polo shirts so we went to the changing rooms. There was a lady on the changing rooms called Dawn. Dawn was such a lovely lovely lady and so friendly and her customer service skills were second to non !!! I mentioned to Dawn as she is a middle aged lady that is was so nice to see as most of the stores that you go into the staff are all youngsters and no disrespect to the young ones but unfortunately 95% of them don?t know the meaning of the words customer service these days !! Dawn was just amazing and cannot praise her enough. Please ensure that Dawn receives some kind of recognition as she deserves to be recognised as she is a great asset to your company. If there were many more Dawns in customer service rolls the stores would be such a different place. Thank you Dawn for your impeccable service.I would also just like to say the manager was such a lovely friendly person too but this is all about Dawn !!!
May 2023 by Alanna Ward
Had the best shopping experience today! Collection in store was organised and displayed beautifully, with really polite and welcoming staff. Andrew was especially helpful and so lovely! I couldn?t be more happy with my shop today :)
March 2023 by Ali ALQahtani
I recently ordered a document bag NEVVER from TED Baker's website but accidentally selected the wrong color. When I contacted the online team, they suggested I wait until the item was delivered to the collection center before making any changes. However, when I went to collect my order, I spoke with Katie, who was extremely helpful and understanding. She went above and beyond to help me swap the black bag for the dark chocolate one I wanted. I really appreciate her kindness and excellent customer service. Overall, my experience with TED Baker was fantastic, and I highly recommend them for their quality products and exceptional customer service. Thank you, TED Baker, and thank you, Katie!
March 2023 by Charlotte Witney
Beautiful products and great range. Store always looks beautiful and staff are really helpful
February 2023 by Daniel Hunter
good quality clothes etc
February 2023 by Victoria Lyons
We had an item with a gift receipt for Christmas. The item didn't fit as it was a little too big. We went to the store and discovered that the gift receipt we had was a single day out of date because we had been out of the country - so fair enough, that was our fault and I hadn't checked. However, the shirt hadn't been worn and still had the tags on and was in the original box. We didn't necessarily need the cash back, I would have accepted an exchange for the other size.However, the man behind the till was quite rude and said there was nothing he could do as it was a day out of date and that basically it was tough.I raised this with the Ted Baker customer service team, as you don't expect that sort of service from such a high end company. We spend a lot of money at Ted Baker every year. They said they would look into it and that it'd be forwarded to another department.I received no response, so I chased after 5 days looking for an ETA. The guy said it would be 3-5 working days. We are now on day 6 and I've still heard nothing.Don't think i'll be shopping here again.
January 2023 by colin kendrick
Its good but for 5 stars needs to be bigger.
December 2022 by Graham Smith
The label adds to the price. Almost purchased today. Good quality items and service good aa always. A favourite go to locarion.
December 2022 by Dennis Hardwick
Great shop, good quality, good range of clothes for both men and women, pleasant staff.
December 2022 by Brent Wilson
Overpriced as usual with these kind of shops.
December 2022 by wendy kinsley
Could break bank balance lol
October 2022 by Claire Poole
Lovely stuff very expensive
August 2022 by Graham Ibberson
My online order arrived with security tags on. returned and asked for full refund (of all as the item was faulty. Still no refund 15 working days after return received!!!
