November 2023 by Phil Hughes
Lovely man working at High Strreet branch, suspect his skills lay closer to shoe repair. All I wanted was a watch strap. I even agreed to £18.95 for a rubbish half leather thing. I had to go back after 15 minutes because he was struggling to fit it (all standard). He was a nice old guy, I only realised when home he'd put it with the clasp at the bottom, wrong way round. Today i rolled my sleeve up and the spring holders just popped out, extremely weak. I feel conned (I knew I was being, but trying to support the high street), just not acceptable I'm afraid.
September 2023 by Jim Radford
Helpful, friendly and decently priced. What more could you ask for?
July 2023 by Julie Copley
Super helpful and super friendly. Thanks for your help.
June 2023 by Pam Daniel
The service I received from Kevin today has been really outstanding.I went in for a simple watch battery change and my watch was actually in need of repair.Kevin explained in great , straightforward and honest detail of what my options were.I left , shopped around, but decided to come back to Kevin as I felt I trusted his judgement.He obviously knows his stuff. Treated me with respect and good humour.Good old fashioned customer service, which is not always the case in most places unfortunately.Kevin and Timpsons are clearly doing something right.Highly recommend the service.A great example of an organisation ran properly at the helm and having great values at their heart, which seemed to have trickled down or up.Well done to you all..
March 2023 by star castle
Very rude staff has no repest how he talking to customers very rude
March 2023 by haider ishtiaq
Bad experience will no recommend
October 2022 by jean scholey
Very good service, they kept the item we wanted as there was only 1 and were very helpful as we chose engraving style. Engraving was done straight away and looks very good.
September 2022 by Joshua Agbogun
Fix only leather shoes. But fixes to perfection ??
August 2022 by Nadia Tzokova
Perfect work in timeThe guy was so polite
June 2022 by Emily
They used to be really good here but now when you go for a watch battery they try to charge £17 by saying you get a 1 year guarantee - there is no option for them to just replace the battery without having to pay extra for a guarantee - I went elsewhere and paid £6 and they just replaced the battery
June 2022 by reuben john lobo
Happy visit
April 2022 by Ajith singh
Went to change a battery to my watch today he carded 14.95 and the sane battery same brand Atkinson is doing for 6 quid , been over charged this is so not right.I Do suggest not to visit this place .
March 2022 by Ritik
Got my watch battery fixed. Slightly on the expensive side as battery was for 25 pounds. Even though I think it was worth it as they have given a lifetime guarantee on its battery, by which they mean - whenever it stops, you show them the lifetime card which they have given, and they would replace the battery free of cost. Yet to decide if this was worth the deal, but looking forward to using this watch forever now! ?
March 2022 by John Owen
First class service
March 2022 by Amandeep Singh
Went to change my watch battery, quick and great service !