January 2024 by Joanne Burton
Really lovely team, and were very accommodating, particularly in view of having a broken ankle and all of the stairs. The afternoon tea was lovely.
August 2023 by Danielle Hewitt
Lovely girls who work there make you feel comfortable
June 2023 by Elaine Mason
Fantastic staff brilliant service
April 2022 by Sophie Duffield
Where do I even start!What an absolute wonderful experience. I booked for my birthday for two pink boutique signature facials, they were exquisite! The ladies were so professional during the whole process, and the building itself it stunning. The ladies could not do enough for us! I was so grateful. The tea and juice was really nice too. I usually go to the centre parks spa but i will certainly be switching to this on from nkw on. Such a personal, relaxing experience. THNAK YOU! X
April 2022 by Thomas Addison
Today was my first time at Apothecary Urban Spa, I can say that the experience I had was fantastic and would highly recommend. Fantastic staff and very welcoming.
April 2020 by YoyoOnTheLowlow Momo
Downstairs was nice and people working there were very friendly, however the massage and the place it's self were underwelming.The floors were bare concrete, masseuse went over my bones a few times which hurt, both mine and my mothers massage didnt fill the entier time we were booked for (about ten minuets before and after), was told before hand that they had a waiting room to relax in but it turned out to be a couch in the reception area.For the price we probably wont be vistiting again.Just to clarify, the people working there were very nice and friendly, and they had little to do with the bad experience.
April 2020 by Lee Ross
Really relaxing atmosphere and friendly staff. Highly recommend Beth for a massage.
April 2020 by Kate Allen
A great place to relax and be spoilt. Amazing team lead by Lindsey. Great yoga space too!
April 2019 by Tracey Akroyd
Tranquil spa with 5* customer service and attention to detail. The skin regiment facial is amazing, thank you Libby x
April 2019 by Cate McCullagh
A uniquely designed space, not your usual clinical or girly one. ( Not that anything wrong with that) Good to see something more imaginative.Lovely treatment, polite and friendly staff.
April 2019 by Jennifer Careless
Brilliant experience, delicious tea amd great staff
April 2019 by Andrea Garnett
Brilliant experience as always
April 2018 by Alice Brockwell
Amazing service x great products x fantastic atmosphere x looking forward to next treatment.
April 2018 by Elle Taylor -Alasandro
I am new to the salon after been referred to it by a friend and at first thought the staff were lovely and understanding, but after having to change my appointment due to my life commitments of training to be a Barrister and home life sometimes as we all know things get in the way and unfortunately last year in the space of 4 months we lost two of our precious dogs , so iv had to cancel two appointment with this salon and not only have I lost my deposit you have to pay but today because I had to take my puppy to the vets for the second time but lost my deposit and the amount of treatment £58.98 so in the last I think around 3 week or so lost over £100.00 due to my 18 week puppy been very poorly not sure what would have happened if it had been myself .But that has now put me off going back since we thought we were going to loose another dog , so it shows me they have no compassion at all.Not only that when I was in the other day I got told their system has no way of saving my card details as it illegal for them to do that which it is , but obliviously it does as they have e mailed me saying they have taken the money off my card .I do not mind loosing my deposit but to loose over a £100.00 for no treatment is certainty unfair and I had a very genuine reason .Sorry I do not normally do this but am so upset with my little puppy and then that the salon have no compassion only seem money originated and I have ran businesses so I understand but some things you cant possibly give 24 hours notice same as a chest infection and feeling very unwell .
