December 2023 by Peter Harrison
Great store but self service checkouts totally inappropriate for a DIY store. Nightmare...
October 2023 by Yvette Elsmore
What can I say, Ryan at Cannock store was a joy. Really helpful, informative and helped me with my exchange of terrible paint. We complained, he listened, helped us choose another paint and ended spending more, so win win. Thank you Ryan from the Elsmores ?
October 2023 by simon wadsworth
Matt was most helpful, he helped me download the tradepoint app.Which has been useful with the discounts
September 2023 by Black Cat Motorcycles
When you cant get to Wednesbury branch on the weekend because the access to the carpark is blocked by a traffic jam of cars trying to go to Ikea, this is the next nearest.
September 2023 by Stuart Hill
Fantastic 5 star service. Ash helped me find the best product for my job and cut my wood for my panelling perfect. Top man Ash..B&Q need more lads like you. Thanks Stu
August 2023 by pat quirke
Went in this afternoon looking for a complete new kitchen? circa £15k ? staff never even looked up as we shopped ? too busy on her mobile.. then chatting with with another Colleague? Err customer service? non existent!!! Won?t be considering them!!!!
August 2023 by Christopher Jebson
Good price and very helpful staff
August 2023 by mark clayton
Friendly staff. Reasonably priced items great value .for all your diy .or trade items .they have a wide range of items in stock .knowledgeable staff who go out of there way to assist you in your shopping experience
August 2023 by Wayne
DIY store with everything you need for the house and garden. They sell timber and offer a cut to size service at a reasonable price! Staff are always pleasant. Recommend from me !
July 2023 by Mark Lovell
Good store for regular items but not a superstore like Wolverhampton or Wednesbury stores.
July 2023 by Richard Kraft
Excellent store with highly professional staff - hence 5* rating.
July 2023 by Mrs B
Always clean and tidy, always manage to find what we need.
July 2023 by The Misses
Always clean and tidy, always manage to find what we need.
July 2023 by Richie Cooper
B&Q is easy to access with plenty of parking even for purchasing more awkward heavy or longer products.A wide variety of products at competitive prices. The lighting section has a really good and varied selection. Always a good amount of trolleys available.The self serve scan can be quite painful and awkward at times, when it goes wrong, it's gone wrong 3 times out of 5 on me, you will be left waiting or need to flag down assistance.The staff are very very friendly without being overbearing or too intrusive. Yet remain helpful and genuinely happy.It can be quite tricky to find specific things and this can result in a lot of walking around back and forth, this is the biggest frustration with the B&Q shopping experience.I would always recommend going to the staffed check out to avoid the frustration of the self serve.There is a wide selection of tools and power tools but genuinely only from the major brands such as De Walt, Makita, Ryobi and you will pay up for the brand.The shop is good for all sorts of fixtures and fittings, I always go for plumbing needs as they always seem to have the right joints and seals to fix the problems without the use of an expensive plumbers.Adhesives and sealants are also a big positive of the store, they can be quite expensive but always a good quality.The store is quite big and each aisle has a sign hanging above it giving type of items in that aisle. Where as some items might fit into several of the aisles, this can create a long walk.There are some good offers from time to time so keep an eye out. The store opens quite early so that's always convenient.Would recommend
June 2023 by Chris Watson
Big store. Never leave disappointed. Staff are very helpful and friendly
