March 2024 by Tracey G
Fantastic service from Hannah
March 2024 by Mel Griffiths
All the ladies are lovely & happy to help.
February 2024 by Chris Cope
I purchased a Sekonda Gentleman's Watch today at the Cannock shop and found that the expandable bracelet was far too big for my wrist, However the two young shop assistants Chloe & Kate soon removed a few links for the watch to fit perfectly, thank you very much girls, and well done, you were brilliant!! x
February 2024 by Kayleigh Bayliss
Me and my partner visited H Samuel in Cannock due to my engagement ring breaking. Both Natalie & Gemma was very helpful within the process of trying to get my ring fixed however it wasn?t possible to fix and had to choose a new one. Natalie helped me choose the most perfect ring as a replacement and I couldn?t be more happier, my new ring is gorgeous. Both Gemma & Natalie was amazing and we couldn?t have been more happier with our visit and the overall experience! Very friendly & very helpful!Very happy customers??
February 2024 by Steven Avery
Lovely people
February 2024 by Deanne Taylor
Natalie at the Cannock branch was really friendly and helpful in assisting us in finding our wedding bands and getting them ordered. She has also helped me look into potential gifts for groomsmen and bridesmaids and got me some prices and options together quickly and gave me multiple options to help me find something suitable. Look forward to going to collect our rings in the next few weeks. Highly recommend Natalie to help you find whatever you are looking for from H. Samuel.
February 2024 by Hannah Weaving
I bought a necklace from here today and was truly impressed with how efficient the staff are and how happy they are to help with trying on different jewellery. I was served by Natalie who was so lovely. Really impressed and will definitely be back!!
February 2024 by Tracy J Taylor
I visited H Samuel in Cannock today. I'd purchased a watch for Xmas however the metal strap was too big. Natalie offered to adjust it however it was either too big or too small on my wrist. I decided to return the watch as not wearable and find something else. Natalie was very patient whilst I looked and chose a few other watches to try on. Having a small wrist she had to take out multiple links but did so with a smile, all time being very chatty and happy. I finally decided and she helped me with the refund and new purchase, even when I was a bit confused she was very helpful in explaining how the refund and sale was processed. Thank you Natalie. It was a pleasure. Will be visiting again soon.
February 2024 by Elizabeth O'Gorman
Gemma was absolutely lovely, really helped me with wanted some gold studs and a small hoop earring, took the time to explain the risk of a piercing and didn?t just take my money and even put the hoop in for me, would definitely go back!
January 2024 by jack Gaming
Very good service answers all my questions hanna was a great help
January 2024 by Cliff Thompson
the service and advice i received was first class.
January 2024 by Liam Dormann
Exceptional knowledge and service from Chloe . Many thanks !
January 2024 by Pamela Bailey
Was assisted by a lovely lady called Gemma at the Cannock branch this weekend. She made our experience very pleasant and we had our engagement ring in time for the new year.
January 2024 by Carol Evans
I have been looking for a while for "just the right ring" as a remembrance of three loved ones who are now in Heaven. Gemma came to serve me and in my explanation I became a little emotional. She was SO lovely. She directed me to a quiet corner and gave me spaceand time - even though the shop was very busy. She listened, really listened, to what I was looking for. She returned with choices amongst which was that "just right ring".This was the first place I'd looked today and in Cannock. I need to look no further.Thank you Gemma for finding my special ring. Thank you especially for the care and understanding you showed to me today.
December 2023 by Gary Hales
Bought a watch from Gemma in Cannock store before Christmas 24/11. Lovely lady very helpful and adjusted my strap for me to fit perfectly. Would recommend to other customers 100%