March 2024 by Andreea Voiasciuc
Went there to have my 2 years review. Very tidy and staff very polite and friendly. Gave me time to choose glasses. Very good prices as well. I have been explained all the tests that are next to be done and all went very well. Thank you.
March 2024 by Chris Fisher
Was told to arrive 15 mins early at the Cannock town branch, for then to be called in for my pre-checks 25 minutes later. Whilst waiting around, I noticed the pushiness of one of the sales ladies, telling a young lady what did and didnt look right on her. Choosing frames is personal and you should not be pressured into buying what 'the staff' think or spending more than you can afford. They dont know you or what you like, and should only be helping with the fit, not whether "they" like them on you or not. Also, I noticed that the man doing pre checks was not wiping equipment between customers as door was wide open. When I was called in that same room straight after someone came out, I asked if he should be wiping equipment between customers, and he said he did. I told him that I had been sat outside and saw that he didnt. I explained that if customers are resting their chins and faces on, and having very close contact with equipment, then surely it should be wiped with anti-bac wipes between each customer, a few seconds job. He said that they were more relaxed now since covid rules are gone and didnt have to, but he wiped all contactable pieces, as I had asked. The wipes were on the desk. I am not sure if opticians do same in their rooms, but surely this is just basic hygiene? covid or not. Sadly, after my test I decided to buy my frames from elsewhere, as I did not want the pressure of the sales staff following me around whilst trying to choose, and giving "their" opinion on what "they" think suits me. Will now go elsewhere in the future im afraid for my test and glasses.
February 2024 by Jenny Clarke
Very impressed with the service, the young lady explained everything to me she was very helpful and made me at ease,the staff were lovely too
February 2024 by Diana Amalia Dutu
The best team.
February 2024 by John Kitchen
They were great with me, but the wife got a short deal and poor service.
February 2024 by zena cleary
Very expensive especially if you have bad eyes and need more glasses more often. Staff very pushy for you to buy higher priced items
February 2024 by Karl Fawdrey
Like it, helpful staff
January 2024 by JAMIE G
Always helpfull , staff are polite and the wait times when atte ding eye tests and ordering glasses for collection is a quick turn around.
January 2024 by Dawn Parton
Very helpful and quick service. Walked in for complete eye check without need for appointment.
December 2023 by Tina Hemming
Specsavers Cannock town centre is the place to go for contact lenses there kind patient , and if you have problems they are there seven days a week brilliant
December 2023 by melv beadle
Best Specsavers around, very helpful, friendly and accommodating to all your needs. I came to Cannock SS from Rugeley as they were so rude there and Cannock have on numerous occasions restored my faith, even supporting my special needs daughter. would highly recommend them to everyone.
December 2023 by Barry
Really helpful ?
December 2023 by Geoffrey Gaunt
They are 100% better than my old glasses, which I had from asda
November 2023 by D3gy
Very good service received.Arrived early for appointment and was welcomed with a smile, efficient step by step service and talked through everything in great detail.Thank you.
October 2023 by Susan Love
A great service from beginning to end! A particularly helpful team with Amy and Matt showing personalised care for our needs. Thank you! SEE you soon!