March 2024 by Carol Vickers
Having to wait for my husband's parkinsons tablets to be completed was 9 day's if he doesn't get these on time he won't be able to get out of bed as the body stiffens. Younger members of the pharmacy can come across as rude.
February 2024 by N
This place has gone downhill in the last 4 months or so. It seems to have had a change of staff. Front serving staff have little customer service skills and appear rude. I observed a man being served and the staff member didn't even have the courtesy to look at him when he spoke or even acknowledge that he had been heard, so he was left standing there not knowing if he had been served. My recent prescription didn't have a leaflet in it. The phone is never answered. The ordering time for repeats is longer than it used to be but thats OK if you can be organised enough to order ahead of time. Always a queue with front serving staff seeming in no hurry to serve or even be courteous enough to look the customers in the eye when serving. Previously, this pharmacy was such a welcoming place that served their local community.
January 2024 by Vicki Graham
worst possible pharmacy in the area, i don?t find it funny when i get told to come back at a certain time and the shutters are down and not be told about this before being told to come back and made to wait outside in the cold, not just myself but the elderly too, totally unacceptable, the phone never gets answered and is always off the hook or being ignored
January 2024 by Charl Bates
Pick meds up for people we care for at work, meds are never ready after more than a week of ordering prescription, then blame the GP then suddenly find the prescriptionNever answer the phone and don't give any reason for this even when the place is empty. Adults with learning disabilities are left for days with meds either ran out or running out before they get them.
January 2024 by Chris Murray
You sent me an email to say my prescription is ready so we drove down there immediately and the shutters are down - at 1.30. The lady in the shop next door said that you are closed for lunch. There is no suggestion on the shop windows or on your website that you close for lunch. Another wasted journey.
November 2023 by alan ward
Staff great service superb
June 2023 by william avery
Simply the best pharmacy. The staff are all so friendly, knowledgeable, and obliging, nothing is too much trouble.
April 2023 by Edel Hancox
Prescription processed by doctors 3 weeks ago, chased chemist 2 days ago, they said they didn?t know why it hadn?t been done. Still waiting for chemist text to let me know it?s ready.
April 2023 by Samantha Gyde
Shocking service, I rely on my carer to pick my medication up. It takes a week from ordering my prescription for it to even be ready. Twice now, my carer has collected my prescription brought it back and there has been something missing. The pharmacy have not even said on collection that there is anything short and now I am left without medication all weekend. Trying to contact them by phone is a water of time as they won't pick up. Time to move I think
January 2023 by Anne-marie Shore
Simply the best local pharmacy ever, great service, great advice, so reassuring which is very important in today's climate with all that is happening with people's health.
October 2022 by Norma Ivens
Had my flu vaccine here a few weeks ago. Very obliging pharmacist & fitted me in at the last minute. Have recommended this branch to friends & very handy to park outside.
April 2022 by Christine Charlton
Fantastic place
March 2022 by MrUnrealart
Incredibly helpful folks - I get my dad's scripts on a regular basis and the ladies that work here are the best ?
November 2021 by Darren Masters
The staff are excellent and do a great job and offer a professional service. They have had to take on extra work that the doctors and the hospital would normally do and this is taking its toll on their moral. It was sad to see them down when i visited today and they are upset that they are struggling with the extra work load and keeping up their excellent standards. I had my flu jab today and the pharmacist was so apologetic about us having to wait. There was a tear in his eye when he explained the work load they are under and the fact they have no extra staff. He even said he is working before and after opening hours just to catch. These guys do such a great job and i feel for them. It seems Well Pharmacy as a company in general is only interested in the bottom line and not staff welfare. You have my full support at Devon Court and keep your smiling faces going.Best wishesDarren
May 2017 by ColoradoWolf
Amazing staff! Thanks to them.
