March 2024 by Harry Foxall
No staff, usually a 15/20 minute que just for a simple transaction.
January 2024 by Linda Hemmings
Absolutely shocking. Again and again. Ive used this post office every other day since december 12th 2023 and today proved to be as bad as every time Ive gone in . 3 possibly 4 tills available but only 1 cashier working . How did they get the post office when it closed from up in the co-op? And don't expect to get round the long queue if you're disabled as they have 2 small insecure ramps going around the queue route and another 2 very insecure ramps on the route to the tills. Grab rails not where they need to be to get up or down the insecure ramps without doing an injury to yourself. Simple advice, go the extra distances to cannock postoffice.
December 2023 by Lilli May
If only I could leave NO STARS.... this is the worst Post Office I have ever had the misfortune to visit. The owner isn't bothered about his customers - constantly closes early and has little grasp of the services he is supposed to offer. At the busiest time - Christmas, he has one member of staff working!!! I am shocked that the Post Office allow such poor representation of their company.
December 2023 by poppy may
This branch lost 26 of my EVRI parcels which managed to get into the Royal Mail system instead of being collected by EVRI. I asked for the post masters contact details in order for me to speak with him however his response was to BN ME from his branch. I have lost over £400 and the owner refuses to help but just bans the customer rather than helping them
December 2023 by Becky Pearse
I avoid this post office where possible. Heath hayes and cannock are much better!I wanted to pay with card and I was told I couldn't (who carries cash these days!) So i went to heath hayes post office who happily let me pay with my card. There is also stupidly long queues all the time. Avoid where possible.
October 2023 by Will
The man in there with a shirt is rude and moronic
September 2023 by Emily Davies
The new management is terrible. They repeatedly keep closing early, which results in customers being unable to send parcels. This is a terrible way to repeatedly keep treating customers, who have gone out of their way to post something.
September 2023 by Brian Trubshaw
Terrible Service, this place has really gone down hill. I have left an official complaint with HQ. I hope this place gets new owners soon!
August 2023 by Journeyman Handcraft
This new manager is sending this place down hill. No staff, long queues and shutting before 5.30pm. Used to be a pleasure to visit during the last manager she was great. This new guy is a disgrace, I hope he leaves soon!!
August 2023 by Neil Parkes
The worst Post Office around! The new man is absolutely useless! Has no idea what he is doing, and sends post the next day if he can't be bothered. I feel sorry for the women working there, as they are great workers. The real problem is the owner. He is so tight! Wont pay for staff, sacks good staff, wont give his staff holidays when they want in the summer. He thinks a main Post Office in the area can run on one useless full time man, and two part time ladies. This place needs shutting down! Everyone in Hednesford thinks it's a joke! Everyone should boycott. Go to Heath Hayes!
July 2023 by Daniel Ball
Popped in today to pay some cash in from my business takings, lots of notes and £12.40 in change £10.00 of it was in £1 and £2 coins. The man behind the counter said he wouldn?t accept the £12.40 as it?s in change. It really wasn?t a lot of change and when I do business banking a have to bank everything to the penny! The man was rude, unhelpful, I took all my cash and left. I?m yet to find a Post Office within a 3 mile radius of my shop that actually cares for their community and customers. The Post Office are meant to be helping in the absence of so many high street banks closing down, sadly most I?ve used aren?t!
April 2023 by JAI SINGH
Excellent service.Knowledgeable staff.went in to post important docs.Staff advised me of the options and assisted me in the deciding the right option etc.staff asset to Post Office & local community.
January 2023 by Alan Rogerson
Wanted to sort out some money that I had won on the lottery, as it was a lottery outlet they wouldn't pay me, girl behind the counter couldn't help and the other woman wouldn't help, disgusting post office wont use it again. RUDE staff.
January 2023 by Rosie H
Needed to top up electric meter before BH , website said closing time is 14.30. Arrived at 14.00, only to find the shop shut!!!! Totally unsatisfactory!!!!
December 2022 by Janice Stretton
Used the post office today and found the counter staff to be the most professional and helpful that l have come across in recent years. Despite the ling queue behind me, nothing was too much trouble. Very polite and excellent service.