January 2024 by June P
Exceptional staff and food , never disappointed love this place, dog friendly lots for kids to do really worth a visit, great at Christmas for kids
January 2024 by Debbie Ventris-Field
Enjoyable visit with my family for afternoon tea. Lovely atmosphere and liked the options as parents are vegetarians. Originally not prepared for that even though we told them when booking but sorted out there and then.
January 2024 by Lee Pugh
Restaurant food terrible, before you start giving lies to the customers please be careful as the customer may have had 30 years experience running kitchens.Menu description and photo don't match what's received.Young lad walking around with a sanitiser bottle tucked into his trousers that's really hygienic.Statt do not appear happy.Food quality poor.
December 2023 by Debra Hucker
Absolutely beautifully decorated as always. It is the best garden centre around, totally out does other garden centers for miles around
December 2023 by Darcey Lowry
Visited Santa and his reindeer. My daughter has a lovely time. And the staff really made the experience magical. Thank you. Great bakes in the restaurant too!
December 2023 by Lauren Bentham
Disappointed visit to Santas Grotto.I paid £66 for 2 children and 2 adults and believe the experience was inadequate for the price paid.I felt we were herded like sheep through the grotto, no atmosphere, very poor engagement from staff and a very public greeting with Santa! Why couldn?t each family see him privately to give a better experience? It felt rushed as others were waiting.I also overheard the elves telling Mrs Claus there was only one group left after us and she let out a sigh of relief! Come on, there should be 100% professionalism despite perhaps a long day!The most disgusting thing about the whole experience was the fact that after parting with £66 for the tickets, we had to pay for the photos! I think it is appalling that not one photo was included or we weren?t able to take our own photos! I feel robbed
December 2023 by Terri Harris
Spent over £200 on Christmas decorations at Planters in 2022, including £50 on a beautiful light up church ornament we were delighted with last year. Got it out this year and the glitter no longer swirls round, tried different batteries but it's clearly broken. Phoned the store to be told purchases are only guaranteed for 12 months. Given you shop for Christmas decorations earlier than you put them up the following year, any issues the following year will always be outside of the 12 months guarantee. Can't believe they sold something for £50 that only worked for 1 year and don't care. Don't waste your money with their over priced defective faulty goods
December 2023 by Lucia Gaidarji
A very pleasant Christmas atmosphere! First of all, a very professionally decorated entrance decoration, Christmas trees like in stories, decorations of all colors, outside in the garden we also met live deer! I recommend to everyone
December 2023 by Tom Wise
We loved taking our boy to see the Christmas lights! The displays are magical! We did Santa's grotto last year which was amazing too! Planters is so much better than the other big garden centre nearby. Reasonable prices on all products, and a high ropes course/play area in the garden. A great day out for all of the family!
December 2023 by M Amer
Fantastic place and great customer service across all departments. We went here today for Santa's Grotto and it's one of the best ones we been too. Lovely garden centre and cafe/restaurant area. Nice and warm as well
December 2023 by Blue Bean Photography
A wonderful garden centre, selling everything that you would need for your home and garden. One of the best Christmas displays we've seen in recent years, lots of ornamentals and lighting for sale. All of the staff very courteous and polite, and always on hand to answer any questions that you may wish to discuss with them.
December 2023 by Paula Blanco Sánchez
Very big garden centre, excellent decoration for Christmas, and they do a Santa Grotto where the kids can get a gift from ? ??? Santa . They have live reminders and lots of animals.
December 2023 by agnes fung
A nice place to shop around the Christmas stuffs, they have two ring deers there during the Christmas time.
December 2023 by Amy Bibb
Been to see Santa today at planters, it was an amazing experience for adults and children, we built our own teddy bear made magic reindeer food for Christmas eve sang along to Christmas songs and Santa he was the best Santa we have seen by far and to be allowed to go so close to the reindeers it was very magical for the children. I would recommend to anyone. Thankyou so much.
December 2023 by Colin Tweed
Wonderful Garden Centre, selling everything that you would need for your garden.I was extremely impressed by the vast amount of Christmas Decorations on display, and for sale, lighting included.All staff very courteous and polite, and always on hand to answer any questions that you may wish to discuss with them.Restaurant on site selling meals and refreshments, but I find it grossly overpriced for the meals served within albeit I still paid for 2, and 2 tea's.Overall though a good experience and better than other Garden Centres that I've visited.
