September 2023 by Claire Gordon
Usual bank, usual services
July 2023 by Baldy McBalderson
Good place to bank great staff
March 2023 by Poppet
Staff clueless, had no idea what I meant when I asked about a bank transfer.
February 2023 by Lesley Braime
I can not get through to anyone at this bank.. Can they really be that busy..
July 2022 by Simon tweats
Purely down to the opening hours, which prevents youngsters from learning important face to face banking skills.
February 2022 by Mark Gerrard
Who are the Branch opening hours supposed to be for? Not the working person. Bring back Saturday opening, even if it means closing 1 other day in the week. My 2 young sons have been saving their Christmas and birthday money and want to pay it in over the counter, not via a machine. I can?t take them as the branch is only open what seems like lunch hours during the week. It gives them enormous pride and I?m sure it encourages them to save more. Come on everyone else is having to get back to normal.
February 2022 by Paul Foster
Great Staff But the hours are no good for anyone who works. Bring Back the 9.00 to 12.00 on a Saturday. Not a big ask.
December 2021 by Free House
In open hours use the cash machine inside just like Nat West and probably Barclays. You are a bit vulnerable on the corner out in the open
July 2021 by John Harvey
Would opening just a few hours on a Saturday hurt? It?s not as if 09.30 - 15:30 is strenuous! I received a letter saying that my £3 loyalty payment for not being in the red (originally £5) would now be stopped. AND if I didn?t have a certain amount, I would receive a charge! From reward to punishment.. The staff in Leek are friendly, but banking here is not.
July 2021 by Phillippa Calvert
Staff are lovely and helpful, but I have needed to pay a cheque in for weeks now. I can't make 9 - 3. The opening times are not user friendly, at all.
July 2021 by Ian Percy
If we need to come and see you in person how do they expect we can do it when most people work Monday to Friday. No later days or weekends
September 2020 by JOHN SHENTON
Would be nice to be open for key workers
July 2019 by Louise
Not happy at all with the service I received, or didn't receive more to the point. I bank here and needed change in exchange for a £10 note. I was told that they don't have enough silver change to do this for me. I find this very hard to believe. I am seriously thinking about switching. This is not the first time I have not been happy with the service provided here.
May 2018 by Joan Dovison
Always found the staff very helpful.
August 2017 by Kevin Park
Banking hall staff have no knowledge of the types of accounts available. I spent 30 mins here only to be telephoned and told if I did open a lloyds associate business bank account I wouldn't actually be able to pay in or withdraw from this branch. Pah!