March 2024 by susan bailey
Booked last minute hair appointment, fantastic wash and restyle from long to short, great value and setting is so cosy, it was done by Miranda. Definitely will return again. Thanks ?
March 2024 by Lynn
Many thanks to the Retreat for looking after my mum and I on our visit yesterday, I had a lovely pedi whilst mum had a cut & perm, Bernie was exceptional on reception and Julie and the team looked after us with delicious food and drinks ? appreciated Lynn
March 2024 by Gemma Alcock
Just going to repost this as my previous comments have somehow been removed. I was really looking forward to amassage I had booked here after having twins. The first treat I had arranged since them being born. Upon arriving I was left waiting for approx 30 minutes, and when I enquired I was told my therapist was preparing and no apology was offered. As you can imagine, getting childcare in that situation was very difficult and I was becoming nervous about the delay. After 45 minutes I enquired again and I was told they were going to have to cancel the booking. No explanation. I remember crying at the reception. I am shocked at how they have managed to remove my previous review but please avoid at all costs, as if that?s how they are willing to treat a vulnerable new mother - goodness know how they?d treat anyone else.
February 2024 by Catharine James
Today I visited the Retreat, I had booked a half day, which included a treatment and 2 course lunch.From the moment I arrived, the whole experience was lovely. I was greeted by my host, Julie who showed me all the facilities I was welcome to use, then I had my full body message by Emily who was brilliant, listen to my concerns and tackled them, beautifully relaxed. Lunch was served in a quite dining room, with a glass of bubbly. The food was delicious, all home cooked. The same as the bistro downstairs, which is open to the public.I spent the rest of the time relaxing and trying out their easytone exercise machines, 60mins of exercise no sweat.The facilities are immaculately clean and there a lovely relaxing atmosphere. Nothing is too much for the team.I don't usually do this sort of thing, but so pleased I came. Totally worth every penny. Please support this local spa.
February 2024 by Paul Beasley
Very friendly people
January 2024 by Marg Parr
Lovely cream tea service excellent and a really enjoyable outing.food was also delicious
January 2024 by Victoria Johnson
I would highly recommend Nicky at The Retreat for massages and facials.
January 2024 by anne watson
I needed a haircut and this was my first visit.Mel was super. I can't recommend her enough and I loved my cut. It is always tricky to get it right the first time and she did.
January 2024 by Susan Mary
First time visit for last minute eyebrow wax, fitted me in, friendly and warm staff and omg how lovely this place looks with all its twinkling lights, definitely will return ;)
January 2024 by Dave Voodoo
We visit the Retreat all the time. You must try their bakewell sponge. Amazing. Love the place.
November 2023 by Jill Perkins
Great service
October 2023 by Kayleigh Evans
I really can't recommend The Retreat enough. I've been coming here for a few years now for all my beauty needs and I've never been disappointed. The salon is incredibly professional, there is absolutely no "cliquey" feel about it whatsoever like you get in some salons. The beauticians all go above and beyond in their work. I'd also recommend their range of skincare "pevonia", after receiving some very thorough advice from Ella around which products to use and my skin has been so much better since. The reception staff are also incredibly plesant and when I forgot my card once and couldn't pay for my treatment, I was able to pay easily via bank transfer which they arranged for me without an issue. I love this place; nothing pretentious about it, just professional service from a lovely bunch of people.
September 2023 by Martin Cody
Warm welcoming friendly staff. Great food served in the bistro.
August 2023 by Claire Mawby
Lovely afternoon noon tea sandwiches nice and lots of cake
July 2023 by Ann Newman
Highly recommend this place whether for relaxing treatments or the food. Staff are second to none, nothing is too much trouble and you are welcomed as soon as you walk in. Thank you
