March 2024 by Bethany Hickey
We had another company out for a hob repair, and they came out twice, quoted us £200, and then told us after it would actually be close to £500.I told M & I and they happily suggested three different options with prices, at half the cost.They came within three days, and fitted us a new hob within 15 mins.Brilliant customer service. We are very happy :)
March 2024 by Tony Twyford
Cannot speak highly enough of this Company.Response for dishwasher repair Daelt with promptly courteously and expertly by service engineer. Well satisfied
March 2024 by Trudy Yates
Fantastic service from Jon and teamCan not thank you enough
February 2024 by Julie Baggott
Brilliant service from ordering to delivery and fitting our new integrated fridgefrezzer from the lovely lads even at our holiday home caravan thank you highly highly recommend
February 2024 by Lucy
Excellent customer service, super helpful staff.
January 2024 by Jayne Hancox
Don?t trust them!!! They put a 2400w element in my cooker which could only handle 2000w. Disgraceful. Putting me and my children in danger.
November 2023 by Barbara Tagg
Helpful staff. My washer was delivered in 5 days of purchase (would of been sooner if not for other commitments) they took my old washer away and installed the new one all included in the price. They was extremely quick in installing and made sure they left no mess. I don't think I'm ever going back to currys! And M & I beat them on prices.
November 2023 by Janine Clifford
We have used this company over several years for various appliances. Always amazing service. Honest genuine staff. Thank you to Jack today friendly and helpful.
September 2023 by Les g Smith
Great customer service from M & I - Highly recommendedReally keen on price, but for me what made it best was the personal touch from the time I first went into the shop that you don't get with the big chain stores. Special mention has to go to the delivery crew. they delivered my (big) fridge freezer on what turned out to be one of the hottest days of the year up 2 floors with good grace and humour.
September 2023 by Liz Burley
Brilliant customer service every time. I recently had my new fridge freezer fitted. It was damaged in transit and had to be reordered. As I was without a working fridge a temporary one was dropped off to tide me overuntil the new one arrived. Very pleased.
September 2023 by jez speed
Excellent service from start to finish i have had an AEG fridge repaired and also an AEG oven.All the team from M and I are really helpful, good to deal with highly professional and also very likeable.My main dealing has been with Jack with regards to the oven he came to my house found out the problem and ordered the parts fitted and sorted on both occasions on time and very efficient knows his stuff great at job.The other team were just as good was a two man job and i?m sorry i have forgotten their names but great at job, knew what they were doing fridge all sorted no problem.i highly recommend M and I they are a really good business and very nice to deal with.I will return for any more repairs and also if i want to order replacements for my kitchen.Thank you to all the M and I team for all your help.
July 2023 by mandy williamson
This is the second time i have used this company and both times it's been a painless experience from beginning to end.first fridge freezer seal to be fixed on door, the Jack came today to fix my washing machine.very competitive prices as well don't think you would get cheaper anywhere else.i will definitely be using this company again very friendly teamthank you
March 2023 by chris110767
A young man called Jack mended my mom's dishwasher today. She is over the moon with the service she recieved and relieved that the dishwasher is working again. Thanks a bunch. ?
January 2023 by Derek Wood
We had a New washing machine Supplied, delivered, & fitted by the team at M&I Domestic appliance store 13a St John Street Lichfield today. The service was Excellant from the chosing of the machine to the delivery, fitting, demonstrating it, & taking the old one for recycling, all in one price.! Good old fashioned service we would recomend this company to all.!!? Thank You all.5***** service.
October 2022 by fabio faccini
Never again will I buy anything from this shopBought a fridge freezer 9 months ago, the freezer draws broke instantly, in fact the first day, until this day we are still awaiting a replacement.And I thought buy local to support local businesses!!What a joke
