March 2024 by Shaun Of The Dead
Could be a bit cleaner but staff very courteous and plentiful stock
March 2024 by Stephen Shingleton
Great store, best array of items by far.and Cafe and staff are excellent, many car parking spaces
March 2024 by Dennis Riggins
Best supermarket in Lichfield for quality & service.Not as expensive as you think.(price competitive) & excellent service on fresh meat & fish counter.
March 2024 by steffunny moon
We really enjoy shopping here and drive completely across Birmingham to do so. Even during covid this is where we chose to shop. The staff is almost always friendly and helpful. We love to have a nice selection of different items we can?t get in other grocery stores. But?.its just too cold in this store. Yesterday customers were wearing coats, scarves, hats, and gloves. We had on coats that we couldn?t remove due to the cold. It?s been like this for awhile now and it takes away from our shopping experience. Honestly the longer I stay in your store the more money I spend so doesn?t it make marketing sense to have this store at a more comfortable temperature? It would be disappointing for us to have to find somewhere else to shop but if it continues to remain overly cold we really are going to have to consider this.
March 2024 by Carol Downes
Got everything thing I needed. Well stocked store.
February 2024 by Robert M
Cafe and toilets handy for meeting friends. Remember your Waitrose loyalty card and get your rewards. Bread cakes and deli must be visited to taste the wonderful variety. Great produce selection in the main shop
February 2024 by Jenny S
Excellent quality produce and some very good offers. Well laid out store with lots of parking
December 2023 by Christopher Llewellyn
Dropped into store while out walking. Good selection of groceries, well spaced out.
December 2023 by David Clarke
A showcase of supermarket experiences. Excellent food range. Awesome staff and a blinding little cafe.
December 2023 by Colin ablitt
As always an excellent shop with friendly helpful staff.
December 2023 by Keith Hubbard
I don't mind paying higher prices for unusual or unique products but you are taking the piss when you charge £1.90 for a packet of McVities Rich Tea biscuits!!
December 2023 by KARL S
Awful ,dismal and very cold coffee shop. Unwelcoming at best. This Waitrose has been in a steady decline for several years . We no longer do a weekly shop here . Just use it as a corner shop now . Shame.
November 2023 by andy Partington
The store has had a long overdue facelift but has reduced the number of manned checkouts , big mistake as Booths have recently admitted and subsequently rectified . The cafe is thankfully much improved aesthetically after several years of being utterly drab . In fairness , there is now a much better choice BUT beware the portions . Ordered a soup , which was very tasty but it was only a third of a bowl full . My wife had a jacket potato which was as small as I?d seen served in an eaterie . With a bottle of water and a cappuccino, the bill came to £16.40 , hardly great value for money .
November 2023 by mackadora3
Awful new Waitrose shop. No hot chickens. Tiny fish counter. No continental meats, or rather a very small selection. Smaller cheese section. Deli section now reduced. Chicken section reduced. And now we have a dull Japanese suchi bar, which in Lichfield is a joke. I don't rush in to buy sushi, I used to rush in to buy a hot chicken! We now have homeware, dull. And a larger alcohol area. Why? We have Been robbed again by management who think more about money than customer service! Waitrose has become a miserable experience, with a reduced real people checkout and more AI. It feels less exclusive and more corporate. This is something that Waitrose shoppers didn't want. A horrible refurb, awful presentation, bad choices qnd not what we want.
October 2023 by Stafford2018
What an absolute disappointment. This cafe used to be a lovely place to have a coffee and meet local friends. I admit it needed some freshening up, but whoever designed this needs to rethink. The area is similar to an everyday quick stop cafe in the high street. The prices are expensive but previously this was okay as such a relaxing place. The design is not welcoming at all, dark and dismal. Coffee now served in mugs not cups and saucers, meaning coffee stains on tables. No where to put spoons, empty sugar packs, a disgrace for the Waitrose image. I will be going over to the pub opposite if I want a coffee. Coffee was cool too. On a plus side the staff are lovely. So very disappointing, this was a place for a treat. No newspapers provided now either.