October 2023 by Maxine Simcock
It's worth having a loyalty card if you are planning on going a few times. Some comfortable sofas scattered about. They serve a decent hot beverage.
October 2023 by réka takács
I loved my coffee & Lovely staff ! Thank you ?
September 2023 by Jack Jokes
Nice coffee shop. I have NOT bin there for a few years.
September 2023 by Iain Finlay
Coffee is never hot enough, staff really friendly, could do with a revamp as looking run down. Don't clear tables quick enough
September 2023 by Dave Murphy
Staff not very helpful, tables not dried off after wipe over.Most ofthe seating is poor,most is ready for the skip I'm afraid,I am not happy with dogs being allowed into store, with the exception of a guide dog.The Standard of Cafe Nero generally leaves something to be desired.Good points are:Excellent coffee and cakes, outside logo boards still look cool, shame the whole experience is let down by my previous comments.Regards,Good Cafe reviews.
August 2023 by Ian Young
No complaints about the coffee just wish the staff would be a bit more cheerful.
July 2023 by Andy Holland
Nero in Newcastle under Lyme is ok. There's nothing to complain about, coffee is good, food looks reasonably fresh (I didn't eat, but my friend did) the only criticisms I have is that the tables available are usually laden with used trays and cups and with the place only being small in size it looks untidy. The staff work hard but if it's a busy period this will be the reason. The venue itself is a little tired and could do with updating. On the whole it's ok.
July 2023 by Chris Burn
Had a really nice frappe and I bought some slices of cake to take away.Upon opening the boxes at home couldn't help but laugh at the size of the portions I was given.Just aswell my cake was tiny, it was awful, tge most disappointed I've ever been at a cheesecake, ot was bland, boring, and the texture was confusing, a biscuit base, cream cheese top, mixed with fruit and muffin pieces, all tge texture, explain that? ??The frappe worth every penny, but the cakes I should have been paid for!
July 2023 by Allen Paul
I love sitting here and glancing across the streets while sipping on my cup of great coffee.
July 2023 by Jeff Stevens
Lovely store. Great staff. Friendly and efficient.
June 2023 by Lee Phillips
Decent flat white with the limited edition roast.
May 2023 by Tammara Lababneh
Love this place ?? love the coffee ??
May 2023 by iolanda macedo
Update: slight improvement but still more tables required pls.I like Nero but there is never a place to sit. Always packed with people who seem to stay there for hours. Get more tables and open up the upstairs too.
April 2023 by Tony Kearon
I prefer old school greasy spoon cafes and don?t usually go to places like this but went for a meeting. It was fine, staff were friendly, but I still can?t get over paying over two quid for a cup of tea that is basically a teabag that cost pennies, a cup of boiling water and a splash of milk.
March 2023 by Steven Jonas
Friendly staff, great coffee.
