July 2023 by Craig Richmond
I just want to say how thankful Vanessa was in the store today, she exceeded expectations in every way possible and I would definitely recommend her to anyone else. She is extremely helpful and polite I just want to say thank you again for all your help I received today 16/07/23
July 2023 by Brendan McKinnell
I am a pensioner and so not very good with technology. However, my mobile phone is essential to me for many reasons.I had a couple of problems which EE could not solve over the phone so I visited the N-u-L EE store. The guys there could not have been more friendly, helpful and patient. They sorted out my problems within a few minutes.
June 2023 by roger cotton
Excellent customer service from Joddy customer advisor and the store manager did not catch his name five star service
April 2023 by Cathy Hazeldine
Poor guys in Newcastle EE store, they helped me out on a couple of occasions and we had a good laugh as a bonus. So thank you guys and gals
April 2023 by Shanley Hetherington
The EE team in Newcastle are absolutely fantastic. They provided excellent customer support and the effort they put in is faultless. Having a bad experience with Hanley team, I managed to sort my add on contract with this team moments before closing time. They all pitched in to help me complete it within the time. They work especially well together and was lovely to see that they all had polite mannerism. I always have great experience in this shop and always leave with what I want.thank you for this team for putting in so much effort for their customers. I'll be coming back for other enquiries in the future.
March 2023 by Vanessa Allmansmith
Great shop, friendly staff. Nothing is to much trouble. Highly recommend
February 2023 by Susan Edwards
Jody was superb very professional and helpful sorted my phone in super quick time. Thank you Jody.
January 2023 by Ellie Hammond
just spoken to the manager and he has been very helpful with my new phone what will be on the way soon, alot of support and has made things very clear about the service, thankyou?
December 2022 by Jane Burton
Great service at EE Newcastle-under-Lyme. Josh and Lee helped my elderly dad to recover his phone number from a lost phone. Ever patient, understanding and helpful. I recommend to anyone needing advice and help and phones.
October 2022 by Georgia Bould
Brilliant customer service - Kieran was really helpful when I wanted to update my phone. He worked out the perfect deal for me and is just a really lovely member of the team. He is a credit to the store.
September 2022 by Steven Shingler
Very helpful never had an issue staff are always willing to help u out
July 2022 by Susan Wootton
Went to sort my phone out and Jodey was brilliant.
July 2022 by Jo Hampton
Fantastic service in store today sorting a iPad for my daughter and sorting our business phones. Also getting our home internet at a better rate. Saving us money. Again Thankyou team.
May 2022 by Louise McCaskill
Both staff members were very polite and very helpful
March 2022 by andrea k
My sister in law uses EE and we have had dealings recently as she has upgraded her phone.The staff are all very helpful and Pete, who we delt with, was very patient and keen to assist. The manager was great and very approachable - was checking his staffs progress without sitting on their shoulders.Our experience so far has been very positive.
