March 2024 by Joanne Tittensor
Kerry is the rudest person in customer service!Given the wrong drug by the this chemist, appalling!!
January 2024 by Warren Armstrong
I speak as I find and I find the service given by the Hollowood Chemist staff to be excellent.
January 2024 by Andrew Andreou
Terrible attitudes
January 2024 by Pete Owen
Staffed by preposterous clowns, unfortunately
December 2023 by gary taylor
Probably the worst chemists ever, petulant, moody and bad attitude. They expect patients to wait 6 days to collect a prescription, always losing or mixing up your prescription. They have zero organisation. I have only given 1 star because there isn?t an option for zero.Absolutely shocking business
October 2023 by George Shakeshaft
Not for the first time a 4 day wait on a 7 day course of treatment to be handed back prescription and told no stock. Some of the staff need lessons in customer service rude and arrogant.
October 2023 by David Austin
Helpful and efficient
September 2023 by Tracy Hackney
I am speechless tbh. Not going to go into details but one word RUDE. I work in the NHS and if their customer service towards sick people is anything to go by then they need to be accountable. I walked out as I was shut down before I could explain. I say they - one lady in particular, brunette with fluttery eyelids when she spoke. Disgusting. Took my script to Westbury Pharmacy and as akways a wonderful service.
July 2023 by Helen Job
Can't thank the pharmacist enough for sorting an emergency inhaler using 111 online while away at my in laws. Used the online service then rang to check as I'd never done it before. Said they had received the 111 request and could sort. By the time I'd grabbed my coat and walked over it was done.Super service, thanks.
July 2023 by Tasha90
Rung to request an item, polite staff happy to help me with getting my prescription ordered!
June 2023 by Simon Gardner
Very unhelpful assistant decided my prescription for ear spray could be fraudulent as the Doctor had placed the practice stamp outside the allocated box on the prescription form and therefore she decided to exercise her power to refuse to pass to the chemist to dispense. Fraud, ear spray....You couldn't make it up. Another Chemist chain had no problem dispensing my ear spray and overlooking the misaligned official practice stamp!
May 2023 by Dyslexic_slitherfox 666
IGNORE all of the one star reviews. My wife and I have received nothing but excellent service over the years. I have witnessed with my own eyes the mistreatment of the staff here by you vile people.First things first, the staff here are under a lot of pressure. They don?t come to work to be abused. The vast majority of the reviews are clearly left by overweight and uneducated individuals who can?t string a sentence together (even with the multitude of meds keeping them together).I imagine that you?d have less time to complain if you had a full time job? I don?t know how you have the audacity to leave such vile comments. Your abhorrent and sedentary lifestyles are the reason why you?re reliant on the pharmaceutical industry. How many of you suffer from ?anxiety? and pull the victim card but won?t ever take responsibility for your own faults, and believe me looking at the state of you who dare to have profile pictures, you?re riddled with them.
May 2023 by Lucy
I rarely visit the pharmacy but in my time of need the fantastic team at Hollowood came to the rescue. Upon entering it is apparent that the lovely staff are under a lot of pressure, yet they always go above and beyond for their customers. I suggest to those who have posted less positive reviews that you approach any pharmacy with respect, politeness and patience. We all clapped for the NHS, so it baffles me how that spirit is not reflected towards these deserving front line workers who play a vital role in our heath system.
May 2023 by Dyslexic_mrak
IGNORE all of the one star reviews. My wife and I have received nothing but excellent service over the years. I have witnessed with my own eyes the mistreatment of the staff here by you vile people.First things first, the staff here are under a lot of pressure. They don?t come to work to be abused. The vast majority of the reviews are clearly left by overweight and uneducated individuals who can?t string a sentence together (even with the multitude of meds keeping them together).I imagine that you?d have less time to complain if you had a full time job? I don?t know how you have the audacity to leave such vile comments. Your abhorrent and sedentary lifestyles are the reason why you?re reliant on the pharmaceutical industry. How many of you suffer from ?anxiety? and pull the victim card but won?t ever take responsibility for your own faults, and believe me looking at the state of you who dare to have profile pictures, you?re riddled with them.
February 2023 by Lydia Smith
Rude and uncaring staff, can?t keep track of prescriptions or payments. Saw one member of staff coughing profusely while working without then sanitising their hands. Avoid.
