March 2024 by Sarah Kempa
Fantastic service from all aspects. Cathy in particular was brilliant once a sale had been agreed - chasing all sides for updates and feeding this back to me regularly! Thank you for helping me with my move!
January 2024 by Diane Brindley
Couldn't be happier with the professional and friendly service. Kept in the loop at all times during the house sale. Nothing was too much trouble. Would definately recommend and use again if requied.
January 2024 by James Kelsey
Stephenson Browne, they are very efficient with regards to my rented accommodation and seemed more willing to get things done than the previous agency. I'm am waiting to hear from them with regards to the deposit and will swiftly chase this up in the new year. The group of ladies answering the phone are very polite and willing to help out with anything.
December 2023 by Julie Willetts
From the start the communication with Stephenson Browne has been clear and timely and they have always been so helpful. I feel confident that the property is in good hands. Highly recommend
November 2023 by 783 Brayvh
I instructed Stephenson Brown to sell my property back in July 2023. Out of 4 local independent agents they were the only ones enthusiastic and willing to put my house on the market at a higher price. To put this in context 25k more than the others valued it. They marketed the property to perfection and their in house progression service ensures all parties are moving along swiftly to completion. All staff are approachable and helpful and certainly go that extra mile. The results spoke for themselves. I got an asking price offer within 2 weeks of going to market.
November 2023 by Katie Beaumont
We can't thank Stephenson Browne enough for all of their help during the sale of our house! Everyone in the office was really helpful, and Pam in particular worked so hard to ensure everything was done quickly and smoothly. They put our house up for sale very quickly and made what was a fairly stressful process, hassle free. I would absolutely reccommend SB. Thanks again for everything!
November 2023 by Azalea ?Leah? Harper
Refuses to follow the government guidelines regarding Holding Deposits and is refusing to refund any of it.Will harass following a viewing to get you to enter the tenancy application, and during the process. But when declined by the landlord will immediately rescind all communication beyond very abrupt emails. Would not recommendThe claim that I have provided inaccurate statements is a lie.The government guidelines state:> Q. What if I provided false or misleading information unknowingly? Your landlord or agent can still retain your holding deposit in this situation if it materially affects the landlord?s decision to grant you the tenancy. You should take care to ensure that all the information you provide is accurate. Where a landlord or agent considers that you have unknowingly provided false or misleading information, we encourage them to only retain the costs of undertaking the reference check rather than the full amount of your holding deposit.Which I sent in an email, asking for the excess to be refunded with receipts of proof. to which there has been no response. Hence my review.
November 2023 by Gareth Nixon
Absolutely brilliant agents, helped us a great deal with a purchase and kept us informed through out. Highly recommend.
October 2023 by angela purcell
All the staff were extremely helpful, friendly and polite. Communication was very good and any queries were dealt with promptly. I wouldn't hesitate in recommending Stephenson Browne and would definitely use them again in future.
October 2023 by Jay Whitmore
Brilliant team very well led
October 2023 by Gary Downing
Great Service
September 2023 by Lizzie Barnish
From start to finish Sharon has been amazing! The whole process was explained to us and no matter how many times I called with any questions she was always happy to help! Thank you for making the move in process and stress free as possible :)
August 2023 by Old man peanut
As a landlord you couldnt do better and have recently sold a property took less than a week to sell.
August 2023 by richard baker
Whole team very helpful, good Comms, very easy to deal with. A strong professional service.
July 2023 by James Hall
Firstly I?d like to thank the staff at Stephenson Browne for the whole management of my let.I approached them regarding a property I was interested in renting and gave them timescales as my house was sold, there I met Sharon, what a diamond that lady is. A real credit to Stephenson Browne, she worked tirelessly on what was not the most straightforward let under any circumstances. I?m over the moon with how the process went and can?t thank Sharon and the team enough!Great work guys and one very happy tennant ?
