December 2023 by Oliver Cogan
Excellent pharmacy with a brilliant pharmacist Ellie. Such a great service in the village.
August 2023 by Just Honest
This branch is the worst store ever. All the staff need the sack and the building turned into housing. They can never get any stock. I'm met with the same story of we can't get your prescription or you will have to wait 2 weeks to get something and then it may never even materialise. Today I visited to pick my sons basic prescription up. They had had it 3 days and they hadn't even been bothered to order anything. When I asked why they told me to go elsewhere. When I wanted to make a complaint to the manager I was met with "Whatever, am I bothered". I have now told my doctors to send all prescriptions to Northwood Pharmacy in Fradley now they were so helpful and lovely.
June 2023 by Samantha Morden
Absolutely awful pharmacist, condescending, judgemental and not believing that I could have faulty items -which I have paid for on prescription. Spoke to me like a child in front of people in the shop and came out feeling totally humiliated! I shall be switching back to online pharmacy! I cannot believe how I have been made to feel, I am also a medical professional and to be treated in this way as if I?m hooked on a medication I?ve only had 4 times this year is totally unacceptable!
February 2023 by Nadine Adams
The worst chemist I have ever been to..4 years they have never had my mom's prescription right. 4 stressful years,every monthAlways late with themThey have me running back and forth blaming the drs for there terrible serviceOne month 2 days late..then 4 days lateThen they argue with me that she must have medication left,I'm a full time carer to 2 people and going back and forth has literally made me ill with stress and anxiety, iv finally moved to the pharmacy in morrisons rugeley, fantastic service from start to finish wish I'd done it years ago,even had it 3 days early the manager at boots needs to leave as she obviously can't do the job she was hired for,you are all a disgrace instead of discussing what you had for breakfast, watched on TV amongst other ,personal chatI suggest you do the job your paid for correctly and stop leaving your customers waiting while you finish your private conversations..grow some and admit your mistakes instead of blaming others even when you were caught out..you still blantly lied..leaving an 82 year old with cancer without medication is absolutely disrespectful and disgusting
April 2022 by Julia Rayson
Hit and Miss with getting prescription right .
December 2021 by Wendy Bevan
Took a prescription into this shop at 9.30am on a Friday morning, they didn't have the item (morphine) in stock so they ordered it in for me for collection on Saturday after midday. Sent a friend to collect my prescription only to be told they dont have it in stock and will need to order it in for Monday after midday. This has left me in pain without my morphine for an entire weekend, awful service
December 2021 by Dave Dee
Another useless Boots, close when they feel like it regardless of the time.
July 2021 by Amanda Rowley
Just been to fetch a prescription and I didn't realise that there were 2 people already in the shop due to the layout. The person dispensing the medications shouted for me to get out of the shop as there were already 2 in the shop. Never felt so embarrassed and angry at her mannerisms. Totally understand their strict covid guidelines which are admirable, however, there's a way of telling people. Spoken to others before and after this and some of them have received the same. No need for it.
July 2021 by Brigita Gumbyte
Good variety, but no system for the queues anybody can cut it and be served. This happened to me while I was in a rush already so wasn?t very happy
March 2021 by Richard Candlish
Absolutely terrible service. Will never return to this branch again.2 Hour wait for my 4 month old babies prescription which has been sent over 2 weeks ago only to be told they can?t get any?!Went to boots 2 Miles way after fighting with the doctors for another prescription and they had some in stock ??? Why are branches not talking to each other????????
March 2021 by Joe Allison
Prescriptions never ready! Dropped one off over 24hrs ago got there still had to stand and wait for it for 45mins! Gone down hill, useless
January 2020 by David Oseman
Helpful staff and a good variety of what you need from this type of shop
January 2020 by Marina Thurstance
Staff did not know where an item was we had to go searching our selves to find it ?
January 2020 by Lynda Arnall
Nice friendly shop
January 2020 by Sarah Jane Hayes
Beautiful site
