March 2024 by Corinne Trotman
I too switched from sandy lane due to the fact that my last two prescriptions were incorrect. Glad to see Josh in rugeley pharmacy, a very, nice pleasant and helpful young man. Prescription ready on time and correct. Also shop is well stocked which has declined seriously at sandy lane. Really glad I changed.
October 2023 by Michael Otoole
Went into Rugeley pharmacy today to get nytol which doctor advised to get to help with regular sleeping patterns, but when we got there we got refused by the shop assistant and she asked personal questions about what meds I was taking and she refused to sell them me.Now I'm not sure if she thinks she is a doctor or somethin but her attitude stinks and she should be looking for another job and she really does think she's someone above her pay gradeDoctor advised me to use these and I've been to another pharmacy and they have not asked any questions as anyone can buy these over the counter.If you need anyone to close your shop I would highly recommend this shop assistant ?
October 2023 by Tony Jones
Great service
October 2023 by Michelle Morrall
Switched my NHS App to Rug Pharmacy from Sandy Lane (not blaming staff at Sandy Lane, they are at the mercy of whoever owns/runs it, but its been pretty poor regarding advertised opening), so I also booked my covid jab at Rug Pharm... it was administered on time and I collected my prescription at the same time.... lovely staff, made an effort to make sure one item, which wasn't quite ready was found and complete while I waited. Thanks guys
October 2023 by Joshua Birch
Lovely people here! Came in for my flu and covid jabs - in and out in five minutes, professional but friendly staff to put you at ease - especially Louise doing the jabbing!
June 2023 by Mark Cooke
Wonderful Staff... Very helpful ?...Wouldn't want to use anywhere else to be honest
June 2023 by Felton Kohl
Best helpful chemist
April 2023 by Kathy Love
Its going to complaint department ad nuff.,No meds delivery..,we call them they say yes they are on the van with Tracy for delivery but they lied ? why? U ask to talk to pharmacy women but they put other staff person on i kno all the voice of staff dwn there..I say ur not pharmacy women they say she on holiday.. so why lie ? put me on with staff again ? so I ask for lin..she away..,Women i talk to was rude.. , yes my phone is recorded.. , they called me a liar on phone.They ad time to delivery my meds in time today because doctors ad sent all my meds dwn to them intime for them to delivery b4 they closed., why didn't they. I didn't set this up.. but pharmacy women kno why.. after wait till she bk.. ,doctors r not pleased..I'll put more dwn in complaint.. I don't talk to staff..because its not confidential they can repeat it to anyone..
March 2023 by Claire Jones
My mother-in-law had to speak to the pharmacy, as they were the only pharmacy in Rugeley that were able to source Ensure Chocolate yoghurts.She said that the way they helped her was outstanding and just wanted to thank the staff for their help and care and attention.So a BIG thank you to everyone ???
December 2022 by Hayley Boland
Gone down hill, waited 45 minutes for a prescription a few weeks ago
November 2022 by Charlotte Pearce
Great pharmacy with helpful staff. I did however recently visit on a Saturday as it says online they are open 9am - 1pm. I arrived about 9.10am but it was closed. I waited a little while but it still remained closed which was quite annoying. There are no opening times on the door / window and I was told when I visited again that they sometimes open late on a Saturday of the pharmacist isn't there on time. I appreciate anyone can get delayed but they should really open on time. In summary a good chemist but room for improvement with opening on time on Saturdays.
November 2022 by David Whitehouse
The last 3 times I?ve been to pick up my monthly prescription I have been waiting outside the pharmacy at 9am till 9:20 because the pharmacist is late only to be told my prescription wasn?t made up even though I?d phoned the day before and was told it would be when finally I did receive my prescription I checked the bag and an item was missing no apologies givenI?ve now switched to Morrisons and I?m not the only one disappointed with Rugeley pharmacy this place a year ago was excellent I get the impression it?s changed hands for the worse
November 2022 by Gabby Dolman
Two days in a row I went to collect my prescription and they were closed, both times were well after 9am. Says they open at 8.45 on the door. Poor
November 2022 by Mark Thomas
Great pharmacy with everything that's going on
November 2021 by Dave Ted
Always use Rugeley pharmacy always helpful and nothing to much trouble . Needed advice last week as our doctor couldn?t ring me for one hour so called the pharmacy and he advised me what to do . Brilliant he was .
