December 2023 by Kerry Beeston
This is a lovely friendly post office always helpful
August 2023 by Pam Viggars
Fast, efficient and friendly service.
March 2023 by Mr Taps
I use this post office quite often on route home from work for business deliveries and they're always prompt and helpful
December 2022 by Gemma Woods
Should open at time advertised not when they feel like it especially in -6 temperatures and customers waiting especially the elderly
October 2021 by simon Brooks
Brilliant little post office with friendly staff.
October 2021 by Yasir Khan
Great Customer ServiceAlways really helpfulThanks
August 2021 by R P
Every time I go to this post office, I always encounter rude customer service and petty sly remarks. I have been going to other post offices which treat customers with more respect, I thought I would give this post office another chance, however they still have the same bad attitude. From looking at other reviews I can see other people have had the same problem. This needs to clearly be addressed. Considering there are so many postal competitors, I am surprised that they aren't grateful for the custom. As a business seller I post parcels regularly and for some reason this post office always has a problem with my parcels when no other post offices complain. Even when I haven't posted a parcel and used another service, I am still spoken to in a condescending manner. This post office needs to take a good look at who works there and think about a customer service training course. Its important to treat people how you wish to be treated yourself. Customers shouldn't get treated like dirt over just posting a parcel. If this carries on, I am sure people will make a stand. This post office needs to remember it only exists through customers. Its such a shame that this post office has staff which are on a power trip. For all this post office knows a mystery shopper could be watching out and they will be exposed for their ill treatment to customers.
August 2021 by melanie mainwaring
I use this post office on a daily basis for my business parcel post. The staff are efficient, knowledgeable and friendly, I always receive great service and it is a great bonus that you can pick up most of your office stationary from there as well, Its great that we have such a brilliant post office in the local area without having to travel to a town, what more could you ask for!
August 2021 by lynn matthews
Great service, always friendly and always helpful.
September 2020 by Daniel Griffin
Member of staff serving was rude from the get go. Treated me as if I was a child and persisted to be overly forceful and rude while I was simply trying to post my parcel. Upon asking why the postage was so high compared to my usual fees the only answer I got was that I was robbing the royal mail and all my postage beforehand was wrong. I politely asked for my parcel back I was was simply unhappy with how I was being treated, the member of staff forcefully gripped it when handing it back which felt aggressive then said something behind my back as I walked of. I did angrily reply by simply saying his customer service was appalling as I left the store. I would always recommend the royal mail over other services just not this man
September 2020 by Gilbert Adams
I have used this post office ever since Madeley closed and May I say that the help and service that I have received from Silverdale has been exceptional. The staff are very knowledgeable and are only too pleased to help with whatever questions or queries I may have.Well done and many thanks.
September 2020 by Millie Warham
Local sub post office, now that's what I call sexy!
January 2020 by Millie Warham (MillieMoonbeam64)
Local sub post office, now that's what I call sexy!
