July 2022 by Kyle Potts
Tried to call repeatedly all day to try and confirm if my prescription was available. At no point did anyone on any line pick up, and they disconnect you after 1 minute of waiting.\\n\\nWill revise this review once I have had time to physically go to the store and will either leave with a prescription or a complaint.
June 2022 by jemima cooke
Genuinely so let down by service today at pharmacy.\\nI approached the desk after some tablets that I am prescribed regularly but had run out of. I suffer with chronic migraines which include horrific sickness. I asked the lady (Laura I think her names was) whether I could just grab some tablets if she checked on her system to find me, which she rudely walked off and left me hanging for 5 minutes. As she came back, finally, I asked if she had a sickness bowl which she responded by laughing and saying ?a what??, when asked to repeat myself in front of a long line of customers she again laughed and said ?no.?. I then explained I would have to leave the tablets and walked off, she did not ask if I was ok or apologise - the customer service skills were appalling to say the least. I?ve never been treated like this in ANY Boots store I?ve been to over the years.
April 2022 by Susan Doughaili
Had a make up consultation. Abi was very pleasant and informative. She knew her stuff!
April 2022 by Robert Ward
I thought the customer came first, but when your told come back later we're on our break, this place will definitely not be getting my custom, no wonder everyone is buying on line...
March 2022 by Dee B
Has a bit of everything. Good rewards scheme. Would reccomend a visit.
February 2022 by Nika
They have been having difficulty to take my points off toward my shopping, it is only allowed when you present the Boots card before the items..?? Pharmacy is not open at lunch time - bad customer service/experience overall..by the way what is the point of a Boots Gift card that shoppers are unable to use online??
February 2022 by Mark Kneill-Boxley
Very poor service on two occasions now I have been ignored until I asked if they were open while 4 people studiously ignored me. This time they again sent me away without helping me. Inattentive staff and filthy shop with discarded tissue and spilt fluid on the adjacent photo counter at my previous visit.
July 2021 by N Clements
The pharmacy at this store go above and beyond. They run a busy tight ship, but the opening hours are excellent and I often go towards the end of opening due to work and it's so quiet. Really pleased the 8pm opening is back, it's so useful for people who work long days. The range of products in the store itself is large. I always spend too much in there!
September 2019 by Angie Stephenson
During the afternoon of Sunday 8th September 2019, my 87 yr old mother needed advice from the duty pharmacist at Queensville in Stafford. Unfortunately we didn't get her name, but this lady was outstanding. Not only did she give good and clear advice, her patience and understanding was exceptional. She made my mother feel special, complimented her on her looks, and frankly made her day. Please pass on my thanks, appreciation, and admiration. Angel in disguise x
August 2019 by dan grigoriu
Nice place and friendly staff
July 2019 by Howard Blake
Great place to shop
June 2019 by Robert Garner
Always clean tidy, Staff always cheerful to help. Great selection of items etc through out the store. Thank you.
April 2019 by Ruth Venables
Great boots, always well stocked
March 2019 by Katie Roberts
Great Customer service throughout the store. Plenty of people to help if you needed it. The perfumes section needs some attention though. They had hardly any perfumes and aftershaves on display, i would rather try on my own then have an assistant with me when i'm looking for a new purfume, as i feel they do try and give you a smell you don't want. In the end we made a couple of other smaller purchases but we did leave without a new perfume and aftershave and went to a different place.
March 2019 by Simon Boughey
More perfume, make-up and other exotically smelling soapy stuffs than its humanly possible to shake a stick at in a human life time of shaking at sticks at random stuff. Even professional stick shakers who can shake multiple sticks at once will struggle with this lot.... there's loads of it.... everywhere.
