January 2024 by Julie Hemmings
We had a lovely Meal for our granddaughters birthday and even though they were really busy they found us a table quickly, we had a little wait for the food which was fine as they had informed us of that because they were so busy, Al in all a good experience.Vegetarian options: I had the spinach and ricotta lasagne which was delicious
January 2024 by yvonne flood
went on a lunchtime they where busy managed to get a table.told there was a waiting time for food orders .but my food was over cooked had to send it back .replaced it with something else .service not that good.had to go looking for staff after 30 mins waiting for dessert.don't think I will go back not impressed.
December 2023 by Linda Sheerin
Tried to dine there on the 10th Dec. Lots of empty tables. Left stood there ignored for 15 mins. Whilst I witnessed several customers complaining about meals being wrong or slow. Then eventually asked I'd I had a booking, which I hadn't. Then coldly told sorry you can't eat with us today. Found the young woman very cold and rude. Will certainly never dine there again
December 2023 by Donna Millman
Gone downhill. Service was awful. Friend was given a pint instead of a half and his dessert was unavailable. Took ages for food to arrive. My steak was very dry. Lots of noise from the kitchen. Then just before 11 we were asked to leave. Barely finished our food. We noticed as we left several men were still sat at the bar.
December 2023 by Maria Newman
There seem to be a bad display of the Christmas menu in their booklet. The menu says 14.99 for a two course meal and if you want to upgrade to the rump you have to add 2.49 extra and underneath it says sirloin 2.00 extra but they charged me 14.99 plus 2.49 plus 2.00 when I questioned this the chef said they got it wrong but the manager said no that is right so I got my money back and left.
December 2023 by Emily Ruth
We had a party for my little boy in the play area, I was really pleased with it. The girl doing it (I think her name was Kiera) was really kind and helpful. They have a nice party room which was clean, kids had a buffet which was all nice.
December 2023 by Michael Wood
Everything was ok until we ordered a dessert and the order seems to have got lost. I had to go and remind the staff that we were still waiting for our food.The food is fine and very reasonably
December 2023 by ian brocklehurst
We had A good meal my wife enjoyed her meal as normal my chicken wings were ok may be a bit overdone for ME. Others may be not but when we are travelling north to south we stop here and will do so again .the staff are always friendly and helpful. ?
December 2023 by Diana Hughes (T.T.G.Emporium)
We went for breakfast about a week ago and were greeted by Shane and Jane. What a lovely refreshing change to have two happy smiling faces greet you. We were dealt with swiftly and advised sit where we wanted. We had read it was self service but Shane explained all about the reason and what days self service was available. He told us we could order as much as we wanted, and that we could request more.The food was quickly prepared and it was really lovely food. I was a bit dissapointed my yolks were hard but said it was ok. They both said they would get replacements done. Straight away Shane and Jane the dynamic duo brought me yummy replacement eggs with runny yolks.Also for the first time ever I had heard someone in a breakfast restaurant let us all know they would be putting away the breakfast food etc. and please help yourselves.We chatted to them both afterwards to compliment then on such fantastic service lovely friendly atmosphere and that we wanted to do reviews and would definitely be back. I mentioned the call out of end of breakfast stating what a refreshing change. Sadly Shane advised he would be leaving his Team Leader role there to persue a different career. We wish you lots of luck Shane. What an absolute loss to the Shire Horse he will be a very hard act to follow. We think Jane would be ideal for the role she has the same fantastic customer care and service attitude with the same lovely personality. Whoever you pick though Redhill please make sure they have that same customer focus and people personality as Shane.Diana & Steve ????Parking: Not enough Diabled allocated spaces but plenty of parking spaces so we got near the front anyway luckily
December 2023 by Colin Ilott
Lovely place, great selection of beers and ales and wine, food was great would recommend to anyone else who
December 2023 by Steve Scanlon
We had a family birthday party here recently and the staff were absolutely wonderful. Nothing was too much trouble. We brought our own cake and the staff gave us plates and forks unlike many other establishments that offer only serviettes. They even gave us a birthday card and chocolates.
December 2023 by Anne Little
Ordered mains and dessert at the same time, as needed to order before 8 pm, which was fine, but we had to chase up the desserts, as there was a very long gap between courses. Otherwise, everything was fine, and the food and atmosphere were good.
November 2023 by Olivia Fennell - Smith
Beautiful Family restaurant. Fresh clean lovely staff, Great menue fantastic prices, fab cocktails. Special thanks to lovely Poppy and Thea fantastic customer service from start to finish. Well done girls.
November 2023 by Andrea
Not the best experience this time... We went for the breakfast... There were no clean plates, had to wait ages for food to be restocked. Dirty mugs at the coffee station.I will say- I have been before, not for the breakfast and it was considerably better.Staff seems stressed and busy- only actually saw 3 faces so maybe there was a shortage
November 2023 by brighty1990
Fantastic place to eat not been there in a long time and was no disappointed. I want to point out to the staff that although I had to send my steak back 2-3 times since the meat refused to cook more than rare ? I want to thank them for their professionalism and appreciate their efforts. After the 3rd time the steak was spot on (not their fault it was a proper thick steak!) It was a really nice birthday teaParking: Plenty of parking
